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Author Topic: Lost parcel? No tracking number
guestET132
Newbie
Posts: 2
Post Lost parcel? No tracking number
on: September 17, 2017, 04:32
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I have posted a parcel from a local post office in Shanghai to Hong Kong over one month ago, but I have not received it even though it was supposed to arrive within 10 days. I did not receive any tracking code and on the 'sender's receipt' that I got from the local post office I cannot find a tracking code either. Does anyone know if I can track my order or how I can find out whether it was lost? In the case it was lost I would need a proof of that for my insurance..

Please help me!
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Lost parcel? No tracking number
on: September 17, 2017, 05:31
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without tracking number, you can not get any information about your parcel status. Even it is lost, you can not get compensation.
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