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Author Topic: I have not received an order
sdi0900177
Newbie
Posts: 3
Post I have not received an order
on: January 10, 2017, 21:57
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Hello , can you help me with this tracking number RS315410067CN ? it is not updatet from
2016-12-16 13:09:39.0 Shenzhen Transit Station export customs cleared.

Thank you.
int077
Pro
Posts: 7760
Post Re: I have not received an order
on: January 11, 2017, 00:46
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1. Your parcel is On route/IOn transit to your country Greece. May I suggest you read this for your country:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

2. Now what needs to happen is Greece Post scan your parcel on arrival or when the have time to do it.

3. Just continue to track your parcel one the Greece Post site for any new movement.
sdi0900177
Newbie
Posts: 3
Post Re: I have not received an order
on: January 11, 2017, 11:45
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ok thank you

Carolinelu-
m
Newbie
Posts: 2
Post Re: I have not received an order
on: January 11, 2017, 13:56
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Hi I ordered an item and it's showing delivered but I never received the item. I wasn't even at home and didn't see any card that said it was delivered to neighbors. Please check your system tracking number LX231282426CN
int077
Pro
Posts: 7760
Post Re: I have not received an order
on: January 11, 2017, 14:56
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Quote from Carolinelum on January 11, 2017, 13:56
Hi I ordered an item and it's showing delivered but I never received the item. I wasn't even at home and didn't see any card that said it was delivered to neighbors. Please check your system tracking number LX231282426CN

1. The last tracking of your parcel on the Royal Mail site is this:
20/12/16 04:50 DELIVERED19/12/16 GREAT BARR PDO

2. You need to contact Royal Mail and ask them where is the parcel. For China Post and the seller the parcel was deliver.

Thanks.
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