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Author Topic: Help to understand
sinutrin
Newbie
Posts: 4
Post Help to understand
on: January 15, 2018, 18:11
New Topic

Number: RY750824018CN
Package status: Alert
Destination country: Spain
2018-01-15 00:00 Dispatch from the point of origin international office
Origin country: China
2018-01-15 14:50 广州, 已进口开拆
2018-01-15 14:50 广州, 已进口开拆,备注(退回)
2018-01-14 16:35 广州, 已出口开拆
2018-01-12 17:54 广州处理中心, 已出口直封
2018-01-12 13:49 广州, 已出口开拆
2018-01-11 18:20 广西梧州收寄中心, 已离开，下一站处理中心
2018-01-11 13:44 广西梧州收寄中心, 已封发
2018-01-11 13:22 广西梧州收寄中心, 已收寄
2018-01-09 23:15 物流订单已创建(速卖通平台)
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Number: RY750824018CN
Package status: Alert
Destination country: Spain
2018-01-15 00:00 Dispatch from the point of origin international office
Origin country: China
2018-01-15 14:50 Guangzhou, opened and dismantled
2018-01-15 14:50 Guangzhou, the import has been opened and demolished, remark (return)
2018-01-14 16:35 Guangzhou, opened and dismantled
2018-01-12 17:54 Guangzhou processing Center, has been exported straight seal
2018-01-12 13:49 Guangzhou, opened and dismantled
2018-01-11 18:20 Guangxi Wuzhou receiving and sending center, has left, the next station processing center
2018-01-11 13:44 Guangxi Wuzhou receiving and sending center, has been sealed
2018-01-11 13:22 Guangxi Wuzhou receiving and sending center, received
2018-01-09 23:15 Logistics order has been created (fast selling platform)
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Parcel No.RY750824018CN tracking result
2018-01-09 23:15:07.0 shipping notice received from seller(速卖通平台)
2018-01-11 13:22:43.0 广西梧州shipping center received
2018-01-11 13:44:16.0 广西梧州shipping center customs scan
2018-01-11 18:20:22.0 已leaving 广西梧州shipping center ，next station center
2018-01-12 13:49:16.0 Guangzhou export security scan
2018-01-12 17:54:28.0 Guangzhou center export customs cleared
2018-01-14 16:35:53.0 Guangzhou export security scan
2018-01-15 14:50:58.0 Guangzhou import customs scan ,remark (rejected )

Can someone explain to me what happens to my shipment?
The understanding is lost, between translations.
Is the package returned to the seller or has it been demolished / dismantled?

Thank you for your answers
shadowspar
Pro
Posts: 1633
Post Re: Help to understand
on: January 15, 2018, 18:58
New Topic

The translations here, on this site, are ones that actually make sense, unlike the Google Translate generated answers on other sites.

http://track-chinapost.com/startairmail.php?code=RY750824018CN

The last line is the key one:
2018-01-15 14:50:58.0 Guangzhou import customs scan ,remark (rejected )

It looks like your parcel had some problem passing customs or security. It should be returned to the seller; you should open a dispute and claim a refund.
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