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Author Topic: Help
Mary13
Newbie
Posts: 3
Post Help
on: January 16, 2017, 09:32
New Topic

I need help about parcel RK536709594CN.
Latest status is from December 19th that parcel fly from Beijing and after that nothing :(

int077
Pro
Posts: 7760
Post Re: Help
on: January 16, 2017, 18:49
New Topic

1. In normal condition parcel to Serbia can take maximum 21 days to arrive.

2. Your parcel has pass that. I would no be surprise that your parcel is late because of the Holiday Season.

3. You might want to contact your seller and advise him that you have not receive your parcel. You are not the first one complaining about parcel not receive in Serbia.

4. I'm starting to believe that it's at your end in Serbia where the problem is, maybe not enough Customs Officers to verify all the incoming parcels from overseas.

Thanks.

Mary13
Newbie
Posts: 3
Post Re: Help
on: January 18, 2017, 09:51
New Topic

I already contacted seller a few times. The answer is always same "need to waith...."
Regarding latest tracking status(on December 19th parcel flied from Pecking) it seems that:
- my parcel flying around the world!?
- airplane with my parcel is knocked down!?

int077
Pro
Posts: 7760
Post Re: Help
on: January 18, 2017, 15:32
New Topic

1. If you are tired of waiting for your parcel, then just open a dispute for non reception.

Thanks.

Mary13
Newbie
Posts: 3
Post Re: Help
on: January 18, 2017, 16:36
New Topic

Done.

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