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Author Topic: CP296188875CN
make
Newbie
Posts: 5
Post CP296188875CN
on: January 21, 2015, 00:42
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package sent to Finland 21,11,2014. Shanghai is customs-cleared 30,11,2014. still has not arrived. how long to wait before we make a claim for a lost shipment?

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: CP296188875CN
on: January 21, 2015, 01:47
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you should open dispute and claim refund from seller. you can not get refund from china post directly.

make
Newbie
Posts: 5
Post Re: CP296188875CN
on: January 21, 2015, 02:26
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I sent myself the package from China, my sister to Finland

make
Newbie
Posts: 5
Post Re: CP296188875CN
on: January 22, 2015, 01:31
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How long should I wait before i must report a lost shipment. Will ship directly from China to Finland? How many days would normally take the ship from? Thank you in advance for your reply.

make
Newbie
Posts: 5
Post Re: CP296188875CN
on: January 23, 2015, 05:04
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I would be grateful if someone post office representative who cares to respond. Package search probably is not very hard to figure out, I think that the Post has no desire to publicly admit error. I just want to know whether the NORMAL that the transmission will take more than 2 months. :( :( :( :(

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: CP296188875CN
on: January 23, 2015, 18:41
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CP parcel is surface parcel which goes through sea. It is normal to arrive after 2 to 6 months.

make
Newbie
Posts: 5
Post Re: CP296188875CN
on: January 24, 2015, 00:21
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Thank you

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