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Author Topic: Arrival at international center?
Hyperc
Newbie
Posts: 2
Post Arrival at international center?
on: November 16, 2015, 08:11
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So my package has been on its way for about 6 weeks now at it seems to be stuck somewhere. The tracking number is RG226470293CN and it's supposed to arrive at the Netherlands.

Will I ever receive it or is it lost..?
The status is very unclear as to where it is located.

Kind regards
chinapostv-
olunteer
Administrator
Posts: 46217
Post Re: Arrival at international center?
on: November 16, 2015, 17:26
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Quote from Hyperc on November 16, 2015, 08:11
So my package has been on its way for about 6 weeks now at it seems to be stuck somewhere. The tracking number is RG226470293CN and it's supposed to arrive at the Netherlands.

Will I ever receive it or is it lost..?
The status is very unclear as to where it is located.

Kind regards

you can track the parcel in Netherlands Post website, if no result, it should be lost.
Hyperc
Newbie
Posts: 2
Post Re: Arrival at international center?
on: November 16, 2015, 18:28
New Topic

But I can't use the China Post tracking number on dutch sites because there are many different delivery services here.. TNT, DHL, FedEx, PostNL, etc.
And what if it's lost?
shadowspar
Pro
Posts: 1633
Post Re: Arrival at international center?
on: November 17, 2015, 04:06
New Topic

Quote from Hyperc on November 16, 2015, 18:28
But I can't use the China Post tracking number on dutch sites because there are many different delivery services here.. TNT, DHL, FedEx, PostNL, etc.

Couriers and Post Offices are two different things. There is only one Postal Operator per country. For the Netherlands it is PostNL.

And what if it's lost?

If it's lost, then you open a dispute via whatever site you bought the item and claim a refund.

nb, PostNL has developed a bad habit of keeping packages from China at your local post office instead of delivering them to your door. If your item hasn't arrived yet, definitely check with PostNL.

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