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Author Topic: wheres my parcel?
giraffekun
Newbie
Posts: 7
Post wheres my parcel?
on: August 9, 2014, 00:31
New Topic

It said something like Expost customs scan on 10 Jun 2014 and until now it hasn't arrive yet what does that mean?
giraffekun
Newbie
Posts: 7
Post Re: wheres my parcel?
on: August 9, 2014, 00:34
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My parcel number is CP293054551CN
giraffekun
Newbie
Posts: 7
Post Re: wheres my parcel?
on: August 9, 2014, 00:34
New Topic

My parcel number is CP293054551CN
EvilWitch
Pro
Posts: 281
Post Re: wheres my parcel?
on: August 9, 2014, 00:40
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Does your parcel contain battery or liquid because it looks like it was rejected since it didn't pass customs scan and I'm pretty sure you are late to open a dispute and claim refund unless you extended the purchase protection, did you?
giraffekun
Newbie
Posts: 7
Post Re: wheres my parcel?
on: August 9, 2014, 08:48
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No no, When I sent the parcel I just choose 'return to the sender'. Isn't ut supposed to be sent back to Harbin?
giraffekun
Newbie
Posts: 7
Post Re: wheres my parcel?
on: August 9, 2014, 08:56
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Inside of the parcel are some books, chocolate, snacks, facial foam, and clothes. I went to China for studying Chinese for one year and before I go back to Thailand I have posted these things to reduce the weight if my luggage.
EvilWitch
Pro
Posts: 281
Post Re: wheres my parcel?
on: August 9, 2014, 09:09
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Ohh you sent the parcel to China.
Then it's probably lost, ask the recipient to call chinapost center and ask about the parcel.
giraffekun
Newbie
Posts: 7
Post Re: wheres my parcel?
on: August 9, 2014, 14:03
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No no, I sent the parcel from China to Thailand. And now I'm in Thailand but the receipt is with me. Can I do anything to get the refund money or get my parcel back?
EvilWitch
Pro
Posts: 281
Post Re: wheres my parcel?
on: August 9, 2014, 15:52
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You can call china post to make sure it is lost then you can ask for compensation from them for losing your items.
Also you have to note that CP is a surface mail for heavy objects and it's really slow because items are sent by sea or a truck so it could be just the status not updated.
People on the forum aren't employees in china post, so you can only send an email to china post or call them.
giraffekun
Newbie
Posts: 7
Post Re: wheres my parcel?
on: August 9, 2014, 23:09
New Topic

thank you so much
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