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Author Topic: Where the parcel
Zy4ka
Newbie
Posts: 4
Post Where the parcel
on: December 14, 2014, 15:21
New Topic

Track code RA341150484RU
17.10.2014 send a parcel. According to all the services of the track, she arrived at the destination still 06.11.2014. But the seller claims that no parcels at the post office. How do I know where is my package, in which the post office?
Zy4ka
Newbie
Posts: 4
Post Re: Where the parcel
on: December 14, 2014, 15:43
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Contact name:Yu Zhang
Add:Rm 32C,Wandeju Building,NO 1019,Shennan Rd,Futian District,Shenzhen City,Guangdong province,China
zipcode:518000
Tel:0755-22306191
samuel123a-
bc
Advanced
Posts: 74
Post Re: Where the parcel
on: December 14, 2014, 16:41
New Topic

Hello Zy4ka,

I have tracked the package and it says "Unsuccessful delivery" so how can you then be so sure that it has been delivered to the seller? Can you tell me where you tracked the package when it did not say "unsuccessful delivery"

Have a good day!

F.A.Q: Click here

Have a good and awesome day!

Samuel
Zy4ka
Newbie
Posts: 4
Post Re: Where the parcel
on: December 14, 2014, 16:51
New Topic

answer Seller

Nina Wei
2014-12-08 01:28:31

Dear friend
i am really so sorry to keep you waiting so long
i just called our local post office ,they told me the tracking number RA341150484RU of your package are still not in their post office
so we still not receive them ,we will ask our colleague go to the post office to see what happened
we really do not receive your package ,pls kindly be patient and waiting ,ok
we are top serious sellers in aliexpress,you also can see the feedback of our store
i also can understand your feeling ,but we can not resend you a new one if we do not receive your package
let us wait for patient togehter!!!!
we will resend you a new one soon if we received your package
best regards

And can it be that the package came to the post office, and the seller just does not take it?
http://www.track-chinapost.com/track.php?code=RA341150484RU
samuel123a-
bc
Advanced
Posts: 74
Post Re: Where the parcel
on: December 14, 2014, 16:54
New Topic

It could be, and then that the package has been returned to you so it might be in transit on the way to you. You should ask the seller how long you have to wait until they send a new package, then post the answer here and I will help you ASAP.

F.A.Q: Click here

Have a good and awesome day!

Samuel
Zy4ka
Newbie
Posts: 4
Post Re: Where the parcel
on: December 14, 2014, 17:12
New Topic

And if the package is still in the post office in China? How do I know in which he post office now?
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Where the parcel
on: December 14, 2014, 19:11
New Topic

Quote from Zy4ka on December 14, 2014, 17:12
And if the package is still in the post office in China? How do I know in which he post office now?

the parcel was in following China Post branch 深圳市深南中投递站 on Nov 6. As time has passed over one month and none pickup the parcel, it might have been returned or even sold by government. You can ask receiver call 11185 and see if he can still pickup the goods from this branch.
farha
Newbie
Posts: 3
Post Re: Where the parcel
on: December 14, 2014, 20:50
New Topic

my product tracking code is: RJ232888490CN
supplier has ship my product on 13/11/2014
but still i don't receive my product..........from 17/11/2014 to now, it has same status...........now please help me..............

my product tracking code is: RJ232888490CN
supplier has ship my product on 13/11/2014
but still i don't receive my product..........from 17/11/2014 to now it has same status...........now please help me..............
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Where the parcel
on: December 15, 2014, 03:36
New Topic

Quote from farha on December 14, 2014, 20:50
my product tracking code is: RJ232888490CN
supplier has ship my product on 13/11/2014
but still i don't receive my product..........from 17/11/2014 to now, it has same status...........now please help me..............

now is rush season. shipping space to your country is very very limited. you might get the goods after new year.
kkrzywyy
Newbie
Posts: 2
Post Re: Where the parcel
on: December 22, 2014, 18:33
New Topic

Quote from Zy4ka on December 14, 2014, 15:43
Contact name:Yu Zhang
Add:Rm 32C,Wandeju Building,NO 1019,Shennan Rd,Futian District,Shenzhen City,Guangdong province,China
zipcode:518000
Tel:0755-22306191

Hi which company is in aliexpress. Can you give me a link for that suplier ? I might have the same problem
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