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Author Topic: Where is my package?
nlowe
Newbie
Posts: 4
Post Where is my package?
on: January 18, 2018, 17:24
New Topic

I ordered a package in November, and the last update for it shows December 3. I sent in a message and the reply said to wait another 2 weeks. It has been 2 weeks since I sent the message and still don't have the package. Update on package with tracking number RY649517825CN?

shadowspar
Pro
Posts: 1633
Post Re: Where is my package?
on: January 18, 2018, 19:13
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Unfortunately, Canada Post does not provide tracking updates for inbound registered mail items (R...CN tracking numbers). So there won't be any more status updates for this parcel.

Your parcel is almost certainly waiting to make its way through the huge backlog in the Vancouver Canada Post / CBSA facility. Typically, I think it takes Registered Mail items from China 30-60 days to arrive. If you don't see your package by mid-February or so, you'll probably have to open a claim with your seller and get a refund.
http://www.cbc.ca/beta/news/canada/british-columbia/christmas-gifts-spend-weeks-in-limbo-awaiting-customs-clearance-in-richmond-b-c-1.4441136

azziar
Newbie
Posts: 2
Post Re: Where is my package?
on: January 18, 2018, 22:52
New Topic

Hi, I am also worrying about my package can you please update me? Here's the tracking number LZ001001121CN thanks!

chinapostv-
olunteer
Administrator
Posts: 46601
Post Re: Where is my package?
on: January 19, 2018, 00:07
New Topic

Quote from azziar on January 18, 2018, 22:52
Hi, I am also worrying about my package can you please update me? Here's the tracking number LZ001001121CN thanks!

http://track-chinapost.com/track_global.php shows the parcel was just shipped on Jan 13. normally you need wait about 2 weeks to see its new status when it arrives Canada.

Erica83
Newbie
Posts: 1
Post Re: Where is my package?
on: January 19, 2018, 02:42
New Topic

86630422176

shadowspar
Pro
Posts: 1633
Post Re: Where is my package?
on: January 19, 2018, 03:25
New Topic

Quote from Erica83 on January 19, 2018, 02:42
86630422176

This kind of tracking number is China Post Ordinary Airmail. Outside of China it has no tracking; it's treated as ordinary mail, just as if you'd put a stamp on a letter and mailed it.

That, said, your last tracking status is

2018-01-12 23:20:37.0 计划going to next airport/seaport 空公司运输,计划航班号CZ327,计划起飞时间21:00

...which means your package should have left Guangzhou for Los Angeles on 12 Jan.

Without tracking it's impossible to say how long these tend to take to arrive. I think the average to the USA is around 30 days, but I'm not sure.

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