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Author Topic: Where is my order
scargall
Newbie
Posts: 3
Post Where is my order
on: September 15, 2014, 18:02
New Topic

I've placed an order and got tracking code RH035786874CN but it's last known location is shanghai airport. The seller says it was sent by plane 2014/8/29 however it doesn't show as being recieved in the UK. Using the tracking code it states it's still at the airport and it's been over 2 weeks.

Can you help find my order and let me know where it is.

chinapostv-
olunteer
Administrator
Posts: 46762
Post Re: Where is my order
on: September 15, 2014, 18:59
New Topic

sent to airline status stuck for 2 to 4 weeks is quite common. you just need some patient.
scargall
Newbie
Posts: 3
Post Re: Where is my order
on: September 17, 2014, 12:28
New Topic

But why does it have a null code and surely if it's passed the checks it should have been dispatched to the UK by now. I spent a fortune on this item and everything I ordered after it has been recived.

chinapostv-
olunteer
Administrator
Posts: 46762
Post Re: Where is my order
on: September 17, 2014, 17:25
New Topic

you might have tracked in wrong website which showed "null" to you. correct English tracking website is: http://track-chinapost.com/
scargall
Newbie
Posts: 3
Post Re: Where is my order
on: September 20, 2014, 09:10
New Topic

Tried that link but it still says sent to airline 29th August and that was 3 weeks ago. Everything else I've ordered has arrived so why not this package? I've raised a dispute with the seller but i really wanted the package. It's very dissapointing service.

chinapostv-
olunteer
Administrator
Posts: 46762
Post Re: Where is my order
on: September 20, 2014, 16:47
New Topic

normally you will get the parcel within 4 to 5 weeks after "sent to airline" date. this status will not change until you get your parcel.
j_medina
Newbie
Posts: 5
Post Re: Where is my order
on: September 21, 2014, 03:32
New Topic

Hello my friend my parcel number is RJ177984895CN can you tell me what is the parcel status and how long it takes to arrived at EEUU? Thanks!
chinapostv-
olunteer
Administrator
Posts: 46762
Post Re: Where is my order
on: September 22, 2014, 21:51
New Topic

RJ177984895CN was just shipped last week. you might need to wait another 2 to 4 weeks.
nonett
Newbie
Posts: 24
Post Re: Where is my order
on: September 23, 2014, 06:26
New Topic

RJ180921992CN...what is the status of my parcel? Has it been flown to Singapore already??
chinapostv-
olunteer
Administrator
Posts: 46762
Post Re: Where is my order
on: September 23, 2014, 06:46
New Topic

RJ180921992CN was just shipped last week. you need to wait about 2 to 4 weeks to get the goods.
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