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Author Topic: What are the odds?
ice_ice
Newbie
Posts: 2
Post What are the odds?
on: December 16, 2013, 21:21
New Topic

I purchased in Ali Express an item in mid of June, which I received in mid July. It resulted defective. So the next day I shipped it back with RMA number to the seller. From mid-July it arrived in beginning of August to the seller in China.
They shipped the repaired device in 19th of September (the dispute time had expired by mid of August).

The tracking number is: RB771013885CN

The seller won't reimburse me the amount, so I'm only waiting for it to be delivered...
The last record shows that it's somewhere in Xiamen. After reading in the forum that there are long delays during October-December, what are the odds that I will receive my package? Is it probably going back to the seller or is it still trying to leave China?

Thank you for keeping this forum up and providing answers. I do appreciate this!

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: What are the odds?
on: December 16, 2013, 21:24
New Topic

RB771013885CN was returned to shipper in Xiamen on Nov 22. You will NOT receive this parcel.

ice_ice
Newbie
Posts: 2
Post Re: What are the odds?
on: December 16, 2013, 21:30
New Topic

Thank you for your info.
Is there a way to tell if it has been returned to the sender/seller? I asked the seller and they claimed they did not receive it but told me that all I could do is wait. This is not normal, since the package is making its way back to the origin.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: What are the odds?
on: December 16, 2013, 23:39
New Topic

China Post will not give returning detail to public . We suggest you to file a non-receipt dispute in paypal or aliexpress. Then your shipper has to contact China Post to get delivery detail. If he can not get delivery detail, paypal will refund money to you.

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