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Author Topic: Tracking Assistance please
khaledkhat-
er
Newbie
Posts: 5
Post Tracking Assistance please
on: April 18, 2014, 23:59
New Topic

Would you kindly check on these 2 Tracking numbers:

RB816466300CN
RC199616425CN

There is no progress since items were collected
chinapostv-
olunteer
Administrator
Posts: 46157
Post Re: Tracking Assistance please
on: April 19, 2014, 00:22
New Topic

you need some patient. status change sometimes needs about 1 week.
khaledkhat-
er
Newbie
Posts: 5
Post Re: Tracking Assistance please
on: April 19, 2014, 07:42
New Topic

I have been patient, it's been some time already.

May I ask if it's possible to find out whether items are safe, and how long do I wait before opening a dispute.
khaledkhat-
er
Newbie
Posts: 5
Post Re: Tracking Assistance please
on: April 19, 2014, 07:43
New Topic

Thanks for the prompt reply btw
khaledkhat-
er
Newbie
Posts: 5
Post Re: Tracking Assistance please
on: April 19, 2014, 07:49
New Topic

I just checked and both tracking numbers were received by china post more than 1 week ago.
chinapostv-
olunteer
Administrator
Posts: 46157
Post Re: Tracking Assistance please
on: April 19, 2014, 18:23
New Topic

i just checked RB816466300CN, the last status date is April 17. so it just 2 days away, i told you the status sometimes needs one week to be changed.
khaledkhat-
er
Newbie
Posts: 5
Post Re: Tracking Assistance please
on: April 23, 2014, 23:48
New Topic

Dear Administrator,

Could kindly update me on RC199616425CN.

Status is Export Customs Scan 13/04/2014.

Thanks
chinapostv-
olunteer
Administrator
Posts: 46157
Post Re: Tracking Assistance please
on: April 24, 2014, 16:45
New Topic

Quote from khaledkhater on April 23, 2014, 23:48
Dear Administrator,

Could kindly update me on RC199616425CN.

Status is Export Customs Scan 13/04/2014.

Thanks

nothing new.
DSR2014
Newbie
Posts: 1
Post Re: Tracking Assistance please
on: April 25, 2014, 13:00
New Topic

Tracking number states that my merchandise has left china and is in route to USA. This is the only information I can obtain at this time. TN.#RC520711215CN.
chinapostv-
olunteer
Administrator
Posts: 46157
Post Re: Tracking Assistance please
on: April 25, 2014, 18:25
New Topic

http://track-chinapost.com/startairmail.php shows it was waiting for export customs scan on April 20. you need some patient. normally you should wait another 2 weeks to get the parcel.
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