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Author Topic: RY066830581CN
Lauren3887
Newbie
Posts: 4
Post RY066830581CN
on: June 5, 2018, 19:15
New Topic

Hi,
It has been nearly two months since my order.
Please can you tell me where my order is
And what the UK tracking number is please

chinapostv-
olunteer
Administrator
Posts: 46609
Post Re: RY066830581CN
on: June 6, 2018, 03:55
New Topic

http://track-chinapost.com/result_china.php?order_no=RY066830581CN shows the parcel was returned to China by Royal Mail on May 25. Not sure the return reason. We only know the parcel can not be sent to you anymore.

Lauren3887
Newbie
Posts: 4
Post Re: RY066830581CN
on: June 6, 2018, 14:54
New Topic

Hello,
Please try and resend the parcel.
I have not been informed about this nor refunded

chinapostv-
olunteer
Administrator
Posts: 46609
Post Re: RY066830581CN
on: June 6, 2018, 16:50
New Topic

China Post can not resend this parcel. the parcel is on the way returning to your seller.

If you paid with paypal/aliexpress, you can open dispute to seller for non-arrival order and claim refund.

Lauren3887
Newbie
Posts: 4
Post Re: RY066830581CN
on: June 7, 2018, 11:59
New Topic

Hi
What should I do if the seller is not responding to me

chinapostv-
olunteer
Administrator
Posts: 46609
Post Re: RY066830581CN
on: June 7, 2018, 16:36
New Topic

Quote from Lauren3887 on June 7, 2018, 11:59
Hi
What should I do if the seller is not responding to me

if you paid with paypal/aliexpress/amazon etc reliable payment company, open dispute to these payment company for refund.

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