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Author Topic: Parcel stuck.
tsopso
Newbie
Posts: 6
Post Parcel stuck.
on: August 9, 2014, 12:51
New Topic

Hello,

My shipment RD285463069CN is stuck for a good while on "Departure from outward office of exchange" What could that mean?
It's for about two weeks - date on tracking site is invalid, item was posted on 26th of July.
Also, sometimes tracking status shows some unknown errors.

Package contain some very small RC model with LiPo batteries. I asked seller if there is some trouble with shipping batteries and he denied.

Is it normal or should I ask for refund?

Btw. this china 'tracking' does not work at all.

EvilWitch
Pro
Posts: 281
Post Re: Parcel stuck.
on: August 9, 2014, 16:05
New Topic

Your item is in export customs scan since August 3.
Liquid and batteries get rejected when shipped by China Post Air Mail, the seller should know better.

tsopso
Newbie
Posts: 6
Post Re: Parcel stuck.
on: August 9, 2014, 16:10
New Topic

Thank you for quick answer.

Quote from EvilWitch on August 9, 2014, 16:05
Your item is in export customs scan since August 3.
Liquid and batteries get rejected when shipped by China Post Air Mail, the seller should know better.

I asked BEFORE buying and AFTER buying if LiPo's go through. Shame on seller, shame on me buying from them.

Now, Is there any slight chance that this package will go on, or should I simply initiate refund procedure?

EvilWitch
Pro
Posts: 281
Post Re: Parcel stuck.
on: August 9, 2014, 17:52
New Topic

Yes there's a chance that it might go through. Just wait a week or two if the status is still the same open a dispute and claim refund because most of the time the status doesn't change while the parcel gets returned to the seller.

tsopso
Newbie
Posts: 6
Post Re: Parcel stuck.
on: August 9, 2014, 17:59
New Topic

Thank you, I appreciate the help.
I'll wait patiently then.

Wish you the best, have a good day!

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