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Author Topic: Packages Stuck at Hangzhou
AkiHoshii
Newbie
Posts: 3
Post Packages Stuck at Hangzhou
on: April 26, 2014, 13:36
New Topic

A lot of my packages seem to be stuck at Hangzhou. The tracking numbers are as follows:

RC948858509CN, ordered 05.04.2014
RC948844371CN, ordered 05.04.2014
RC565729582CN, ordered 07.04.2014
RC948857070CN, ordered 07.04.2014

All of the packages are wigs, and have nothing harmful inside. This morning, I received a package ordered with China Post much later than the others. The sellers of these wigs say that the wigs are all on their way to my house, and have passed customs, but the tracking is saying that they are still at Hangzhou. What's going on?

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: Packages Stuck at Hangzhou
on: April 26, 2014, 17:49
New Topic

sometimes it takes two weeks to update status, please be patient.

AkiHoshii
Newbie
Posts: 3
Post Re: Packages Stuck at Hangzhou
on: April 27, 2014, 19:01
New Topic

But nothing's happening, and the seller is insisting that all the wigs are on the way to my house. I'm not having this issue with anywhere else, are Hangzhou customs just really slow?
Alll wigs are currently stuck at "Export Customs Scan"

Mayu
Newbie
Posts: 1
Post Re: Packages Stuck at Hangzhou
on: May 2, 2014, 22:39
New Topic

My package is stuck here since 21th of April, too... It just says "dispatching" when I track the number. My package is a sweater, nothing harmful as well... :(

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