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Author Topic: Order not received
Danpat1003
Newbie
Posts: 1
Post Order not received
on: April 10, 2018, 11:02
New Topic

LS925107926CN...tracking info has not updated. Ordered from Encounter three weeks ago. Order number 30540. Seller has not responded...will file complaint and request refund from bank!

chinapostv-
olunteer
Administrator
Posts: 46607
Post Re: Order not received
on: April 10, 2018, 11:16
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http://track-chinapost.com/track_global.php shows the parcel was actually shipped by seller on April 4. Normally parcel needs about 2 to 4 weeks to reach USA, you need wait some more time.
richar54
Newbie
Posts: 1
Post Re: Order not received
on: April 10, 2018, 17:42
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LS861151880CN-Need help. Tracking info not updated since 3/23. Would my package be lost by now?
chinapostv-
olunteer
Administrator
Posts: 46607
Post Re: Order not received
on: April 10, 2018, 22:47
New Topic

LS861151880CN is still waiting for flight space from Fuzhou to JFK airport. Fuzhou has limited space, waiting time can take 2 to 5 weeks.
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