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Author Topic: Order Help
trekkerdud-
e
Newbie
Posts: 1
Post Order Help
on: July 1, 2015, 11:35
New Topic

Can any body help me? I am trying to find out what is happening with my parcel number RI494799340CN. Apparently it was sent on 13th June but I haven't heard or seen anything and it hasn't arrived yet.

PLEASE HELP!!!!!!
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: Order Help
on: July 1, 2015, 12:22
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RI494799340CN status is ok. you need some patient. parcel status freeze for 2 to 4 weeks is normal.
Trekkerdud-
e01
Newbie
Posts: 4
Post Re: Order Help
on: July 15, 2015, 09:53
New Topic

Can you please have a look at the status of this parcel again? It has now been over four weeks since the parcel was sent but I still have not received the item.

Any help would be appreciated
zverole4ka
Newbie
Posts: 1
Post Re: Order Help
on: July 15, 2015, 13:23
New Topic

i need help. i ordered leather jacket on aliexpress.com on may. the seller send it via china post but still i do not receive it( the tracking number is RN073780449CN. On china post tracking service i see that it is invalid tracking number. unfortunately i do not know chinese language and can not contact to china post directly. i write to my seller every week and he keep silent. so i please to help me. the jacket is expensive and there is more that 5 month i wait and nobody can help me.((((
Trekkerdud-
e01
Newbie
Posts: 4
Post Re: Order Help
on: July 18, 2015, 16:08
New Topic

Chinapost any help there? Really need to know what's happening before I open a dispute.
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: Order Help
on: July 18, 2015, 16:14
New Topic

Quote from zverole4ka on July 15, 2015, 13:23
i need help. i ordered leather jacket on aliexpress.com on may. the seller send it via china post but still i do not receive it( the tracking number is RN073780449CN. On china post tracking service i see that it is invalid tracking number. unfortunately i do not know chinese language and can not contact to china post directly. i write to my seller every week and he keep silent. so i please to help me. the jacket is expensive and there is more that 5 month i wait and nobody can help me.((((

you should open dispute to aliexpress and claim refund for fraud shipment.
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