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Author Topic: Missed Delivery RX599754970DE
Kaysha
Newbie
Posts: 4
Post Missed Delivery RX599754970DE
on: January 2, 2018, 08:14
New Topic

My package had several attempted deliveries when I was not home.
Now it says "arrive 莘庄dept. center". Where is that?

Can I still retrieve it?
chinapostv-
olunteer
Administrator
Posts: 46763
Post Re: Missed Delivery RX599754970DE
on: January 2, 2018, 08:16
New Topic

the parcel is in China Post office in 莘庄, you should call China Post hot line 11185 and arrange pickup immediately. Otherwise it will be returned to Germany.
Kaysha
Newbie
Posts: 4
Post Re: Missed Delivery RX599754970DE
on: January 2, 2018, 08:22
New Topic

The hotline is just a recording, and I don't understand the language. :(
chinapostv-
olunteer
Administrator
Posts: 46763
Post Re: Missed Delivery RX599754970DE
on: January 2, 2018, 09:57
New Topic

try to call 11183. You must find a Chinese friend to call them otherwise the parcel will be returned.
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