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Author Topic: lost again?
Darklord_A-
skins
Newbie
Posts: 3
Post lost again?
on: November 18, 2020, 04:10
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My package, EB731901383CN, was last updated almost a week ago as in Guangzhou "Handed over to Forwarding Agent for Transit." Last time this happened, I was told the package was lost. Has that happened again?
chinapostv-
olunteer
Administrator
Posts: 46764
Post Re: lost again?
on: November 18, 2020, 04:59
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"Handed over to Forwarding Agent for Transit." means your parcel was sent to airline. It is waiting for flight space to USA , NOT lost.
Darklord_A-
skins
Newbie
Posts: 3
Post Re: lost again?
on: December 3, 2020, 06:31
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It's been another two weeks, and no updates. I know what "Handed over to Forwarding Agent for Transit" is supposed to mean, but once again: this has happened before with my package EB724977302CN, and I was told that it's lost. Can you confirm for certain that my package is still coming?
chinapostv-
olunteer
Administrator
Posts: 46764
Post Re: lost again?
on: December 3, 2020, 07:41
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Here is our logic which comes from our stat of thousands of parcels:

if an EMS parcel was shipped within 60 days, you can not say it is lost because more than 90% EMS parcels arrives between 15 to 60 days time frame.

based on above logic, EB724977302CN is more likely to be lost because it was shipped 4 months ago and has not arrived yet. But EB731901383CN is still ok because it was shipped just 3 weeks ago. We can not say it is not lost, but the lost chance is very low, at least now is too early to give such conclusion.
InTheCloud-
z710
Advanced
Posts: 58
Post Re: lost again?
on: December 4, 2020, 03:27
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Yeah the usual wait time for the next update after that status is usually 1-8 weeks, when it lands and goes to customs, depending where in the world you are and a lot of other variables.
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