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Author Topic: LK101196712CN
Nullroute
Newbie
Posts: 2
Post LK101196712CN
on: September 8, 2014, 17:26
New Topic

This package seems to have gone missing over a month ago... I'd like to inquire as to what recourse exists to either have my package located and shipped to me... or reimbursed.

chinapostv-
olunteer
Administrator
Posts: 46210
Post Re: LK101196712CN
on: September 8, 2014, 18:31
New Topic

LK101196712CN is an ePacket parcel which was shipped in Jun. Normally it should arrive USA within 2 weeks,. If you have not got it, it must be lost. Open a dispute to ebay and claim refund immediately.

Nullroute
Newbie
Posts: 2
Post Re: LK101196712CN
on: September 8, 2014, 21:07
New Topic

It has been much longer than 2 weeks... Looking at the tracking info, it doesn't look like the seller was responsible... does China Post take no responsibility for lost packages?

Destination Country - Usa:Tracking Consuming:764 Millisecond
, Origin Post is Preparing Shipment
2014-06-29 09:34, Processed Through Sort Facility, NANJING EMS, CHINA
2014-06-28 18:33, Acceptance, CHINA
Origin Country - China:Tracking Consuming:796 Millisecond
2014-06-29 09:50, 南京市, 离开处理中心,发往USORDF
2014-06-29 09:12, 南京市, 到达处理中心,来自连云港市
2014-06-28 19:43, 连云港市, 离开处理中心,发往南京市
2014-06-28 18:33, 连云港速物苍梧揽投部, 收寄
2014-06-28 18:32, 连云港速物苍梧揽投部, 离开处理中心

EvilWitch
Pro
Posts: 281
Post Re: LK101196712CN
on: September 8, 2014, 22:21
New Topic

Quote from Nullroute on September 8, 2014, 21:07
It has been much longer than 2 weeks... Looking at the tracking info, it doesn't look like the seller was responsible... does China Post take no responsibility for lost packages?

Destination Country - Usa:Tracking Consuming:764 Millisecond
, Origin Post is Preparing Shipment
2014-06-29 09:34, Processed Through Sort Facility, NANJING EMS, CHINA
2014-06-28 18:33, Acceptance, CHINA
Origin Country - China:Tracking Consuming:796 Millisecond
2014-06-29 09:50, 南京市, 离开处理中心,发往USORDF
2014-06-29 09:12, 南京市, 到达处理中心,来自连云港市
2014-06-28 19:43, 连云港市, 离开处理中心,发往南京市
2014-06-28 18:33, 连云港速物苍梧揽投部, 收寄
2014-06-28 18:32, 连云港速物苍梧揽投部, 离开处理中心

Actually the seller is responsible for contacting China Post and ask about the delay.
Also, the seller is the only one who can claim compensation if they lost the package that's why if the seller refused to help you on this matter, you have the full right to be fully refunded.

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