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Author Topic: Information request
Cami
Newbie
Posts: 5
Post Information request
on: May 28, 2014, 17:26
New Topic

Dear Sirs my tracking numbers are RB729796995CN (started the April 10th, 2014) and RC777974095CN (delivered the April 19th, 2014). The Italian Post and Customs have never received them, yet. Please, would you like to clarify these 2 situations.
Thank you in advance for your help.
Best Regards.

Piero
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: Information request
on: May 28, 2014, 17:32
New Topic

http://track-chinapost.com/startairmail.php shows the parcel was sent to airline on May 2nd in guangzhou. Due to recent terrorist attacks in china and upgraded security check, many parcels are delayed this month. you might need some more patient.
Cami
Newbie
Posts: 5
Post Re: Information request
on: May 28, 2014, 18:36
New Topic

Dear Volunteer, thank you very much for your quick answer ... if China Post Airmail was quick as you I could make a lot of Orders on Chinese Websites. Turning back more serious, but not too much, here in Italy the news about terrorist attacks in China are not arrived.
Thank you again.
Best regards.

Piero
hoyetayor
Newbie
Posts: 3
Post Re: Information request
on: May 29, 2014, 08:22
New Topic

Please what is the meaning of NGLOSA this is my tracking number:RC105952862CN. I want to know where my parcel is?

Please what is the meaning of NGLOSA this is my tracking number:RC105952862CN. I want to know where my parcel is?
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: Information request
on: May 29, 2014, 16:27
New Topic

NGLOSA is the code to Lagos, Nigeria. your parcel has arrived Nigeria and failed delivery. you should contact local Nigeria post office and try to pickup the parcel immediately. otherwise it might be returned to china.
Cami
Newbie
Posts: 5
Post Re: Information request
on: May 31, 2014, 19:06
New Topic

Dear Volunteer, the parcel with tracking numbers RB729796995CN is arrived in Italy and it is coming to my city (I hope). What about the other parcel with TN RC777974095CN? It results to be stopped in airline warehouse of Bejing since April 26th, 2014: more than one month ago! Please, is it possible for you to do something to release this parcel?
Thank you in advance for your help.
Best Regards.

Piero
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: Information request
on: June 1, 2014, 02:23
New Topic

Quote from Cami on May 31, 2014, 19:06
Dear Volunteer, the parcel with tracking numbers RB729796995CN is arrived in Italy and it is coming to my city (I hope). What about the other parcel with TN RC777974095CN? It results to be stopped in airline warehouse of Bejing since April 26th, 2014: more than one month ago! Please, is it possible for you to do something to release this parcel?
Thank you in advance for your help.
Best Regards.

Piero

china post can not control the parcel after i was sent to airline. there is some delay in May, someone waited 50 days before getting the parcel. you probably need to wait some more days.
Cami
Newbie
Posts: 5
Post Re: Information request
on: June 17, 2014, 19:22
New Topic

Dear Volunteer, would you like to help me about the meaning of this?
RC777974095CN 2014 Export Customs Scan Nanjing Italy 20140616 1349
Thank you in advance for your precious help.
Best Regards.

Piero
leevans
Newbie
Posts: 6
Post Re: Information request
on: June 17, 2014, 20:54
New Topic

RC839324477CN this is the tracking number I was given. It says it export scan but that was live days ago and nothing else has happened. Could this be a fake number and if not is stuck somewhere. thanks for any help in advance!
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: Information request
on: June 17, 2014, 22:31
New Topic

Quote from Cami on June 17, 2014, 19:22
Dear Volunteer, would you like to help me about the meaning of this?
RC777974095CN 2014 Export Customs Scan Nanjing Italy 20140616 1349
Thank you in advance for your precious help.
Best Regards.

Piero

Export Customs Scan means the parcel is in customs on showed date and location. No other meaning.
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