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Author Topic: Help with Parcel
blb93
Newbie
Posts: 1
Post Help with Parcel
on: May 24, 2018, 11:43
New Topic

Hi There,

When ordering from China I use a shipping agent and ship to them and then Ship via that agent all my good to the UK at one shipping price.

I've used them 6/7 times now and have shipped via EMS and from the day the parcel was actually collected to Delivery at my door in the UK has been on Average 4 days. The longest being 6 days.

I had a parcel shipped via EMS on the 12th and the last shipping update was on the 12th from my Local Shipping website saying 'Dispatched to UK'. Then yesterday I had the below update on the Chinese side of things:
Destination : United Kingdom - Tracking consuming: 616 ms
2018-05-12 10:50
Delivery Agent - GUANGZHOU - PTT, Despatched to the UK, i

2018-05-12 00:41
Delivery Agent - CHINA, Collected

Origin : China - Tracking consuming: 1101 ms
2018-05-23 23:39
Guangzhou, leave Guangzhou send to Guangzhou courier company

2018-05-23 23:39
Guangzhou, leave Guangzhou to London Heathrow Airport air hub

2018-05-13 00:08
Guangzhou, arrive at Guangzhou terminal Processing Center

2018-05-12 00:41
Guangzhou, Guangzhou Postal Courier logistics Company International Business Branch has received (name: Peng, Tel: 13825152844)

Just a bit confused at what is going on. Is there an EMS delay in the UK? Has my parcel actually left China?

Any help would be appreciated. I know EMS can take between 3-20 days but just curious

Thanks

chinapostv-
olunteer
Administrator
Posts: 46609
Post Re: Help with Parcel
on: May 24, 2018, 17:11
New Topic

you'd better post tracking number to get help.

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