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Author Topic: HELP PLEASE HELP
azim.10
Newbie
Posts: 7
Post HELP PLEASE HELP
on: June 13, 2015, 12:32
New Topic

Hi china tracking i have bought something on ali express and i don't know where my item is please help me. This is my tracking number RG160938490CN. I have only 11 days protection please help me. Aus
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: HELP PLEASE HELP
on: June 13, 2015, 17:24
New Topic

you can track here http://track-chinapost.com/track_chinapost.php, it will show you last location in China. However, as Australia does not scan foreign parcels, you can not know the status after the parcel left China for Australia.
azim.10
Newbie
Posts: 7
Post Re: HELP PLEASE HELP
on: June 14, 2015, 00:27
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2015-05-22 18:37:00.0 international shipping center received
2015-05-22 18:57:19.0 international shipping center customs scan
2015-05-22 19:36:08.0 leaving international shipping center ，next station 京大平面
2015-05-23 08:32:18.0 Beijing Transit Station security scan
2015-05-23 12:04:48.0 Beijing Transit Station customs scan

current Status:
Tracking# Destination Status
RG160938490CN Australia Beijing Transit Station Customs Scan
thats what its saying and has it been shipped?
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: HELP PLEASE HELP
on: June 14, 2015, 03:57
New Topic

the status is ok. you no need worry.
azim.10
Newbie
Posts: 7
Post Re: HELP PLEASE HELP
on: June 14, 2015, 08:16
New Topic

Hi its been like 23 days is it still normal because he posted the item on the 2015-05-22 and now its the 2015-06-14
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: HELP PLEASE HELP
on: June 14, 2015, 08:22
New Topic

status sometimes might take 4 to 6 weeks to update. it is common.
azim.10
Newbie
Posts: 7
Post Re: HELP PLEASE HELP
on: June 15, 2015, 13:37
New Topic

Hi its been 3 weeks now and i have still not received my item. What do i need to do? Still wait?
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: HELP PLEASE HELP
on: June 15, 2015, 16:34
New Topic

Quote from azim.10 on June 15, 2015, 13:37
Hi its been 3 weeks now and i have still not received my item. What do i need to do? Still wait?

shipping to Australia might take 4 to 6 weeks. If your buyer protection is expiring, ask seller extend the protection, otherwise keep waiting.
azim.10
Newbie
Posts: 7
Post Re: HELP PLEASE HELP
on: June 17, 2015, 07:37
New Topic

hi
i have checked on this website http://intmail.183.com.cn/
and the status that is giving me is this
2015-05-22 18:37:00 [ International Acceptance Center ] has Acceptance
2015-05-22 18:57:19 [Center] International acceptance has been exported
2015-05-22 19:36:08 Left center] [International acceptance, the next stop [JD] plane
2015-05-23 08:32:18 [Beijing] exchange offices have been opened for exports
2015-05-23 12:04:48 [Beijing] have been exported directly exchange offices closed
is this normal or somethings wrong?
Guest
Pro
Posts: 517
Post Re: HELP PLEASE HELP
on: June 17, 2015, 15:43
New Topic

Track here http://track-chinapost.com/track_chinapost.php
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