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Author Topic: Help me track my package!
connieann1-
23
Newbie
Posts: 3
Post Help me track my package!
on: November 14, 2017, 18:06
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I bought something on Ebay Oct 9th and the parcel hasen't moved since the 16th of Oct. I've tried to contact the seller with no luck, he has even closed his store :( Tracking number provided is: 06639726912 This is what I have to date;
China Post Register Air Mail Tracking System

Parcel No.06639726912 tracking result

2017-10-09 09:36:31.0 shipping notice received from seller(速卖通平台)
2017-10-14 21:56:18.0 广东Guangzhou shipping center received
2017-10-14 22:20:44.0 广东Guangzhou shipping center customs scan
2017-10-14 23:19:03.0 已leaving 广东Guangzhou shipping center ，next station center
2017-10-16 22:20:44.0 计划going to next airport/seaport 空公司运输，计划航班号CZ329，计划起飞时间14:00

This is my daughters bday gift which is Saturday...
chinapostv-
olunteer
Administrator
Posts: 46764
Post Re: Help me track my package!
on: November 15, 2017, 00:02
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Quote from connieann123 on November 14, 2017, 18:06
I bought something on Ebay Oct 9th and the parcel hasen't moved since the 16th of Oct. I've tried to contact the seller with no luck, he has even closed his store :( Tracking number provided is: 06639726912 This is what I have to date;
China Post Register Air Mail Tracking System

Parcel No.06639726912 tracking result

2017-10-09 09:36:31.0 shipping notice received from seller(速卖通平台)
2017-10-14 21:56:18.0 广东Guangzhou shipping center received
2017-10-14 22:20:44.0 广东Guangzhou shipping center customs scan
2017-10-14 23:19:03.0 已leaving 广东Guangzhou shipping center ，next station center
2017-10-16 22:20:44.0 计划going to next airport/seaport 空公司运输，计划航班号CZ329，计划起飞时间14:00

This is my daughters bday gift which is Saturday...

this kind of 11 digit number is china post ordinary parcel. This is a slow and cheap service for low value item. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now. china post ordinary parcel might take 4 to 12 weeks to reach your country.
connieann1-
23
Newbie
Posts: 3
Post Re: Help me track my package!
on: November 15, 2017, 18:15
New Topic

This is what was written when I purchased the item;
Item location: hong kong, Hong Kong
Shipping to: Worldwide
Excludes: Wallis and Futuna, Solomon Islands, Trinidad and Tobago

Shipping and handling
To
Service
Estimated delivery*
Free shipping
Canada
Economy Int'l Shipping
Between 10 - 36 business days
Seller ships within 1 day after receiving cleared payment .
* Estimated delivery dates include seller's handling time, and will depend on shipping service selected and receipt of cleared payment . Delivery times may vary, especially during peak periods.

My item cleared payment on the 6th of October..... 4-12 weeks is not acceptable, than to not be able to track it. I paid 100$ for the item!
chinapostv-
olunteer
Administrator
Posts: 46764
Post Re: Help me track my package!
on: November 16, 2017, 01:30
New Topic

If your seller promise you fast delivery, you should open dispute for refund.
connieann1-
23
Newbie
Posts: 3
Post Re: Help me track my package!
on: November 16, 2017, 13:26
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The account is closed....
Shinygoble-
t
Newbie
Posts: 1
Post Re: Help me track my package!
on: January 13, 2018, 08:04
New Topic

Business days may mean 5 days a week if they're mon-fri (it's a Chinese company, maybe they operate differently?), so that's what, seven weeks? I'd be interested to know when it actually did arrive.
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