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Author Topic: Frozen tracking
patitta
Newbie
Posts: 2
Post Frozen tracking
on: May 10, 2017, 23:53
New Topic

Could you please to check my tracking BZ011712651CN
it's take long time than monthly in transit

chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Frozen tracking
on: May 11, 2017, 00:13
New Topic

BZ011712651CN should have some problem. Normally such ePacket should arrive destination in 2 weeks. You need open dispute to seller for lost parcel.
patitta
Newbie
Posts: 2
Post Re: Frozen tracking
on: May 11, 2017, 00:13
New Topic

Item should be sent to my country Thailand but tracking showed it delivery to USA? Not Thailand?
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Frozen tracking
on: May 11, 2017, 00:21
New Topic

Quote from patitta on May 11, 2017, 00:13
Item should be sent to my country Thailand but tracking showed it delivery to USA? Not Thailand?

I believe your seller either gave you other people's tracking number or shipped to wrong country. you should open dispute for refund.
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