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Author Topic: Enquiry about shipment
Aboabeer20-
05
Newbie
Posts: 4
Post Enquiry about shipment
on: February 16, 2018, 16:21
New Topic

Greeting
I want Enquiry about shipment

tracking number : RL759847002CN

it did not arrive
I want to know her fate
Lost or damaged

Thanks for your cooperation
Best Regards

Image

chinapostv-
olunteer
Administrator
Posts: 46604
Post Re: Enquiry about shipment
on: February 16, 2018, 19:26
New Topic

http://track-chinapost.com/startairmail.php shows the parcel was returned from Saudi Arabia on Jan 14. Not sure the return reason, but definitely you can not get the parcel anymore.

If you paid to ebay/aliexpress, you should open dispute for refund.

Aboabeer20-
05
Newbie
Posts: 4
Post Re: Enquiry about shipment
on: February 16, 2018, 20:09
New Topic

He did not arrive in Saudi Arabia

Do you have print full a tracking of the shipment path

accurately

Thanks for your cooperation
Best Regards

Aboabeer20-
05
Newbie
Posts: 4
Post Re: Enquiry about shipment
on: February 17, 2018, 00:28
New Topic

This is a pcture of the Saudi Post website

Image

This is a picture showing the shipment did not arrive in Saudi Arabia

Image

Thanks for your cooperation
Best Regards

Aboabeer20-
05
Newbie
Posts: 4
Post Re: Enquiry about shipment
on: February 17, 2018, 15:07
New Topic

Please help me
I want to check the problem of this shipment
Saudi Post denies access to Saudi Arabia

Best Regards

chinapostv-
olunteer
Administrator
Posts: 46604
Post Re: Enquiry about shipment
on: February 17, 2018, 19:54
New Topic

Maybe Saudi Arabia customs or airline rejected the parcel for unknown reason before it was given to Saudi post. Either way You should open dispute to seller for non-arrival order refund.

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