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Author Topic: Delayed mail
saffronjoh-
ns
Newbie
Posts: 3
Post Delayed mail
on: January 16, 2017, 13:19
New Topic

Hi,

I have two parcels that are taking a lot longer than usual to arrive. I would like to know some reasons why they are being delayed? Are the parcels being held at Chinese customs? Is there a phone number my customer can call to get more information about whats happening and how much longer it will be before they arrive?

RI242384151BG
RI242384165BG

Thanks, Saffron
int077
Pro
Posts: 7760
Post Re: Delayed mail
on: January 16, 2017, 16:45
New Topic

1. This is the tracking of your parcels:
Number: RI242384151BG
Package Status: In Transit
Destination Country: Unknown
Origin Country: Bulgaria
2016-12-29 03:47 BULGARIA, SOFIA LC/AO, Insert item into bag (Otb) and Send item abroad Use the shipment in a bag (16 C) and send abroad
2016-12-29 02:45 BULGARIA, SOFIA LC/AO, Receive item at office of exchange (Otb) getting the source package in int. Exchange station (at 17)
2016-12-28 16:46 BULGARIA, VRATSA 3020, the consignment is accepted
2016-12-28 16:07 3000 VRATSA, BULGARIA, received the parcel e
======================================
Number: RI242384165BG
Package Status: In Transit
Destination Country: Unknown
Origin Country: Bulgaria
2016-12-29 03:47 BULGARIA, SOFIA LC/AO, Insert item into bag (Otb) and Send item abroad Use the shipment in a bag (16 C) and send abroad
2016-12-29 02:47 BULGARIA, SOFIA LC/AO, Receive item at office of exchange (Otb) getting the source package in int. Exchange station (at 17)
2016-12-28 16:46 BULGARIA, VRATSA 3020, the consignment is accepted
2016-12-28 16:05 3000 VRATSA, BULGARIA, received the parcel e
======================================
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2. Both parcels have not yet been scan by China Post.

Thanks.
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