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Author Topic: Delay on my order
Cat93
Newbie
Posts: 2
Post Delay on my order
on: November 3, 2014, 18:24
New Topic

Hello,

I ordered a product the 11th of september and I still have not received it. Here are the last track information that were sent the 27th of september:

Track Number: RD271120072CN
2014-09-27 18:23
乌鲁木齐国际, 法国 - FR, 出口总包直封封发, Departure from outward office of exchange
2014-09-27 10:33
乌鲁木齐国际, 法国 - FR, 出口总包互封开拆, Opening
2014-09-21 15:52
83009903, 法国 - FR, 收寄局收寄, Collection

Since this date I don't have any other information about where my product is.

Could you please help me and tell me where it is and if I will be able to receiv it soon ?

Thank you very much

Regards
chinapostv-
olunteer
Administrator
Posts: 46760
Post Re: Delay on my order
on: November 3, 2014, 18:25
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your parcel should be lost or rejected in Urumuqi. open dispute and claim refund asap.
Cat93
Newbie
Posts: 2
Post Re: Delay on my order
on: November 4, 2014, 08:59
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Can you tell me which personn I have to ask for refund. I guess it is the chinapost service...
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