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Author Topic: cannot see tracking
a higgins
Newbie
Posts: 4
Post cannot see tracking
on: July 13, 2015, 13:24
New Topic

RH197435575CN
RH197435751CN

Both Items missing can you help track where they are please
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: cannot see tracking
on: July 15, 2015, 17:01
New Topic

http://track-chinapost.com/track_chinapost.php shows they arrived UK on Jun 3. You should contact Royal mail and inquiry delivery detail. If royal mail can not find the parcel, then you should open dispute for lost parcel.
Amirhan
Newbie
Posts: 4
Post Re: cannot see tracking
on: July 17, 2015, 01:21
New Topic

My tracking number is: RG194208044CN. The seller says I need some patience. The tracking number will be uploaden in China.post.reg.air.mail after a couple days.. is there a chance that he is speaking the truth? Because the goods are already shipped.. and after trying to track the number it says invalid. I need some help please!

My tracking number is: RG194208044CN. The seller says I need some patience. The tracking number will be uploaden in China.post.reg.air.mail after a couple days.. is there a chance that he is speaking the truth? Because the goods are already shipped.. and after trying to track the number it says invalid. I need some help please!
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: cannot see tracking
on: July 17, 2015, 02:16
New Topic

if tracking result shows invalid, it means your seller did not ship the goods. you can wait one more week and track again. if still same thing, then open dispute against fraud shipment.
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