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Author Topic: Wrong tracking number?
pietvdh199-
3
Newbie
Posts: 3
Post Wrong tracking number?
on: February 15, 2014, 19:14
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Hey guys,

A question!

I ordered 20 suits from aliexpress.com and chose ups expedited as a transporter. Cost me 200 euros more in total, but it said it should be here in 3-8 days (need it in 3-8 days so thats why I chose it).

Now, when on the website i get the following tracking numer : RC515683494CN

This website indicates that it's being sent with china airmail, wtf? and when searching it says it is now 'sent to airline'. Whatsup, can anyone help me? have i been scammed? Is ups sending this or that other company (which was slower right?) and where is the package now?

Thanks so much in advancE:)

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Wrong tracking number?
on: February 15, 2014, 19:55
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RC515683494CN was sent to airline by China Post regular airmail. It is on the way between China and Europe. Normally it will take about 4 weeks to arrive Netherlands. I believe you should open a dispute case to aliexpress because the seller did not use UPS expedite service which you paid for extra money for.

pietvdh199-
3
Newbie
Posts: 3
Post Re: Wrong tracking number?
on: February 17, 2014, 07:44
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This is what the company sent me as a reply. What do you make of this? This is so frustrating :')

Sun Feb 16 17:33:08 PST 2014

Dear friend, thank you very much for your message .We have checked your order and found that We have shipped
two elmo L size costumes to you via china post . the tracking number is RC515683494CN . you can go to http://www.track-chinapost.com to track it .
and others i will ship them to you via express way . thanks

pietvdh199-
3
Newbie
Posts: 3
Post Re: Wrong tracking number?
on: February 17, 2014, 07:50
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Oh and it says this on your track n trace website:

'sent to airline' location: beijing. This means it is flying over here now?

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Wrong tracking number?
on: February 18, 2014, 00:02
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Quote from pietvdh1993 on February 17, 2014, 07:50
Oh and it says this on your track n trace website:

'sent to airline' location: beijing. This means it is flying over here now?

yes.

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