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Author Topic: Waiting for parcel from beijing
being-
parcel
Newbie
Posts: 4
Post Waiting for parcel from beijing
on: February 29, 2016, 05:13
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Hello,

i have sent air parcel EMS with tracking number CP324789087CN. It was sent on feb 16th and still not delivered. It shows status at GUANGZOU. after that no information.

I sent similar EMS parcel same date whuch i received in Sinagpore (4) days back. Can you please advise the status of this parcel.

Thanks
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Waiting for parcel from beijing
on: February 29, 2016, 06:37
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CP324789087CN is surface parcel (very cheap and slow parcel) not EMS.

being-
parcel
Newbie
Posts: 4
Post Re: Waiting for parcel from beijing
on: February 29, 2016, 09:02
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i rechecked my receipt - this is a air parcel that i booked at China Post, Jianguomen branch in beijing. I had booked air parcel because i wanted it early.could you kindly check the status.

As i informed before, i had booked (2) air parcels that day - i already received one but this parcel still not arrived and no information.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Waiting for parcel from beijing
on: February 29, 2016, 09:12
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Quote from being parcel on February 29, 2016, 09:02
i rechecked my receipt - this is a air parcel that i booked at China Post, Jianguomen branch in beijing. I had booked air parcel because i wanted it early.could you kindly check the status.

As i informed before, i had booked (2) air parcels that day - i already received one but this parcel still not arrived and no information.

you can track latest information here http://track-chinapost.com/startairmail.php . If you are luck , it might travel by air and arrive Singapore by early March. If not lucky, it will travel through sea and you might need wait 3 to 6 months. You can not know what is the actual shipping carrier it will finally take from Guangzhou.

In future, please use EMS (tracking number starting with E).
Speed of EMS(tracking number starting with E) > Register airmail(number starting with R) > Surface mail(Number starting with CP).
being-
parcel
Newbie
Posts: 4
Post Re: Waiting for parcel from beijing
on: February 29, 2016, 10:50
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thank you for your reply and help.
I dont know about : E" type is speed EMS. When at post office they charge and advise that it is speed EMS. My other parcel CP324789158CN is same air category and already delivered at Singapore.
Is their anyway to check at Guangzhou custom ?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Waiting for parcel from beijing
on: February 29, 2016, 18:01
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I don't know why they tell you CP parcel is EMS, normally they have no reason to cheat you. I am not sure you communicate with them in English or Chinese. I'd rather believe that the wrong information should be some communication mistake. If they really intentionally mislead you, you should complain to their manager.

CP is called air/land/sea combined service, in most cases, it will transit through truck or sea ship(surface), occasionally if you are lucky, it might be shipped by air.

EMS is a very fast and expensive parcel, tracking number starting with E and ending with CN , i.e EE123456789CN. It will arrive Singapore in 10 days, very fast.
being-
parcel
Newbie
Posts: 4
Post Re: Waiting for parcel from beijing
on: March 1, 2016, 00:12
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Yes..when i ask them the delivery time it was advised that i should get between 10 to 14 days. That time has elapsed and need to get more information on this parcel. Can you advise how to check its current status.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Waiting for parcel from beijing
on: March 1, 2016, 18:23
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Quote from being parcel on March 1, 2016, 00:12
Yes..when i ask them the delivery time it was advised that i should get between 10 to 14 days. That time has elapsed and need to get more information on this parcel. Can you advise how to check its current status.

CP parcel is a very cheap service, you can not know its current status. All information about the parcel is in http://track-chinapost.com/startairmail.php
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