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Author Topic: Tracking number missing
frankhung
Newbie
Posts: 4
Post Tracking number missing
on: December 31, 2014, 01:16
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I need help with this RN007758965CN I waiting 4 months to this shipping. What is the problem? Thanks!
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Tracking number missing
on: December 31, 2014, 01:32
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RN007758965CN should be lost or rejected by airline.
frankhung
Newbie
Posts: 4
Post Re: Tracking number missing
on: January 1, 2015, 16:36
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In China or Dominican Rep?
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Tracking number missing
on: January 1, 2015, 17:09
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the parcel can be lost in any location. i just estimate the situation by time. normally if not arrive in 6 weeks, it should be lost.
frankhung
Newbie
Posts: 4
Post Re: Tracking number missing
on: January 3, 2015, 21:28
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What would be the next step, claim and to whom?
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Tracking number missing
on: January 3, 2015, 23:13
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Quote from frankhung on January 3, 2015, 21:28
What would be the next step, claim and to whom?

http://track-chinapost.com/?p=435
mikep47
Pro
Posts: 323
Post Re: Tracking number missing
on: January 3, 2015, 23:17
New Topic

4 months is too late to file a claim anywhere. You have to look at the terms of purchase before you pay for the item and file the dispute before the time runs out.
frankhung
Newbie
Posts: 4
Post Re: Tracking number missing
on: January 4, 2015, 00:14
New Topic

Okis! Thanks you.
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