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Author Topic: TRACKING DETAILS NOT UPDATED
Sajewel
Newbie
Posts: 3
Post TRACKING DETAILS NOT UPDATED
on: November 4, 2018, 03:14
New Topic

Hello china post admin, can you please tell me why haven't my package moved for 13 days it's been in the same location this is really frustrating RB248197580CN please give me an update.
Thank you.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: TRACKING DETAILS NOT UPDATED
on: November 4, 2018, 13:04
New Topic

http://track-chinapost.com/startairmail.php shows only result if RB248197580CN as "shipping notice received from seller". This means your seller told China Post he plans to ship the goods but never actually shipped anything yet.

You should push seller to ship the goods immediately. Tell him if you can not track real shipment location info, you will open dispute to aliexpress against fraud shipment.

Sajewel
Newbie
Posts: 3
Post Re: TRACKING DETAILS NOT UPDATED
on: November 5, 2018, 03:14
New Topic

Thanks a lot

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