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Author Topic: item departure export customs
Superadem
Newbie
Posts: 7
Post item departure export customs
on: April 19, 2015, 00:20
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can someone please tell me whats going on? RH012973057CN

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: item departure export customs
on: April 19, 2015, 00:59
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RH012973057CN is on the way to UK.

Superadem
Newbie
Posts: 7
Post Re: item departure export customs
on: April 19, 2015, 01:13
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Quote from chinapostvolunteer on April 19, 2015, 00:59
RH012973057CN is on the way to UK.

Is it on the aeroplane now? it has been displaying that message for a few days?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: item departure export customs
on: April 19, 2015, 01:39
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You can not know if it has been on plane or not. China Post does not record this information into database. the parcel was shipped by seller on April 16. normally it will reach UK by mid of May.
Superadem
Newbie
Posts: 7
Post Re: item departure export customs
on: April 19, 2015, 16:01
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Quote from chinapostvolunteer on April 19, 2015, 01:39
You can not know if it has been on plane or not. China Post does not record this information into database. the parcel was shipped by seller on April 16. normally it will reach UK by mid of May.

But when i search I was told that item was received by post office on the 13th of April, however the seller said it was shipped on the 9th, furthermore is there anyway to check that this tracking number is actually for my parcel and not a fake parcel sent to somebody else? There were meant to be nike trainers thanks.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: item departure export customs
on: April 19, 2015, 16:25
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Many Nike products shipped from China sellers have copyright problem and might be rejected by customs. So you should be cautious buying from unknown sellers,unknown websites . If the parcel is rejected customs, the status will stuck freezing forever. Customs officer will not update the status for china post.

Superadem
Newbie
Posts: 7
Post Re: item departure export customs
on: April 19, 2015, 16:55
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Quote from chinapostvolunteer on April 19, 2015, 16:25
Many Nike products shipped from China sellers have copyright problem and might be rejected by customs. So you should be cautious buying from unknown sellers,unknown websites . If the parcel is rejected customs, the status will stuck freezing forever. Customs officer will not update the status for china post.

I checked the parcel force website and it says" Your item with reference RH012973057CN has been received and is being forwarded to our international mail center."What does this mean? Also, if that were to be the case how would i get my money back as I paid by credit card. The shoes i paid for were real and I recently bought a replica MK watch from Hong Kong which was delivered by HK service and I got in under 2 weeks?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: item departure export customs
on: April 19, 2015, 16:59
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If the parcel was rejected, the status will stuck freezing forever. so if you can not get the parcel in 30 days, you should open dispute to paypal/ebay/aliexpress whichever you paid the money.
Superadem
Newbie
Posts: 7
Post Re: item departure export customs
on: April 19, 2015, 17:00
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Also, do they open the packages? One of my packages was rapped in tape and sealed looking as if nobody opened it since it was sent it was a small watch.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: item departure export customs
on: April 19, 2015, 17:03
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It is same as airport security check. they will scan the parcel first. If they believe it is necessary, they will open the parcel.
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