China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: 1 2 3 4 [5] 6
Author Topic: where is my parcel ??
gauravsura-
ti_2007@ya-
hoo.com
Beginner
Posts: 26
Post Re: where is my parcel ??
on: July 22, 2016, 18:44
New Topic

Dear int077 sir,

Hope you are well.

Out of the 7 pending un-tracked parcels, 2 more were received today. (After a long time of 43 days)

Pos Malaysia parcel
http://www.pos.com.my/postal-services/quick-access/?track-trace#trackingIds=SYLMY13406974

and

Yuntrack shipment (which had no updates on yuntrack website)
http://www.yuntrack.com/Track/Detail/YT1615990002074826

However I received the yuntrack parcel in damaged condition. The parcel was opened and stapled. Also I had ordered 4 creams on aliexpress - out of which I received only 2 units.

Hence do I pass on this information to the seller or open the dispute directly? Will aliexpress rely on my proofs.

Finally delivery of 3 yuntrack shipments, 1 china post small packet plus and 1 4PX Singapore post pro shipment is now pending.

They all contain women's watches for my mother.

Will keep you updated with the results.

Regards,
Gaurav

int077
Pro
Posts: 7760
Post Re: where is my parcel ??
on: July 22, 2016, 19:10
New Topic

Quote from [email protected] on July 22, 2016, 18:44
Dear int077 sir,

Hope you are well.

Out of the 7 pending un-tracked parcels, 2 more were received today. (After a long time of 43 days)

Pos Malaysia parcel
http://www.pos.com.my/postal-services/quick-access/?track-trace#trackingIds=SYLMY13406974

and

Yuntrack shipment (which had no updates on yuntrack website)
http://www.yuntrack.com/Track/Detail/YT1615990002074826

However I received the yuntrack parcel in damaged condition. The parcel was opened and stapled. Also I had ordered 4 creams on aliexpress - out of which I received only 2 units.

Hence do I pass on this information to the seller or open the dispute directly? Will aliexpress rely on my proofs.

Finally delivery of 3 yuntrack shipments, 1 china post small packet plus and 1 4PX Singapore post pro shipment is now pending.

They all contain women's watches for my mother.

Will keep you updated with the results.

Regards,
Gaurav

1, For the damage parcel, I would contact seller first and tell him the story and provide him with pictures of the parcel that was open and staple back. Plus the fact that 2 units cream is missing.

2. Go from there to see what seller will tell you. If the response from seller is: he his not responsible or some thing else, then open a dispute and again explain your case on the dispute plus the pictures.

Hope this help.

Hilde
Newbie
Posts: 7
Post Re: where is my parcel ??
on: October 6, 2017, 06:30
New Topic

Good day, Can someone please tell me where my parcel YT1718690005739252 is? Last update was 5 July 2017 and proposed delivery date was 5 September 2017. Still no parcel. Thank you

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: where is my parcel ??
on: October 6, 2017, 15:51
New Topic

YT1718690005739252 is yanwen parcel which might take up to 15 weeks to reach S.A.

Hilde
Newbie
Posts: 7
Post Re: where is my parcel ??
on: October 24, 2017, 09:22
New Topic

Package tracking has been stopped

The last update on package location received on July 5. Package tracking stops if there hasn't been any updates for a long time or delivery service has notified that there will be no further statuses provided on the package.
What does this mean? I paid for shipping and still haven't received my package.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: where is my parcel ??
on: October 24, 2017, 09:38
New Topic

Quote from Hilde on October 24, 2017, 09:22
Package tracking has been stopped

The last update on package location received on July 5. Package tracking stops if there hasn't been any updates for a long time or delivery service has notified that there will be no further statuses provided on the package.
What does this mean? I paid for shipping and still haven't received my package.

you should open dispute for lost parcel if you can not get parcel after 30 days of payment.

Hilde
Newbie
Posts: 7
Post Re: where is my parcel ??
on: October 24, 2017, 09:59
New Topic

How and where do I open the dispute?

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: where is my parcel ??
on: October 24, 2017, 12:36
New Topic

Quote from Hilde on October 24, 2017, 09:59
How and where do I open the dispute?

if you purchased from ebay/aliexpress/amazon, contact customs service to help you open dispute. if you purchased from other website, you might not be able to open dispute.

Narta
Newbie
Posts: 2
Post Re: where is my parcel ??
on: October 24, 2017, 12:44
New Topic

Hello everyone, can someone help me? Number of my parcel is : LX503739620CN .
I ordered it on 24th of September and still dont have any sign of it... I live in Poland can anyone please tell me do i have a chance to receive it how to check it?? How can i contact with someone??

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: where is my parcel ??
on: October 25, 2017, 01:16
New Topic

Quote from Narta on October 24, 2017, 12:44
Hello everyone, can someone help me? Number of my parcel is : LX503739620CN .
I ordered it on 24th of September and still dont have any sign of it... I live in Poland can anyone please tell me do i have a chance to receive it how to check it?? How can i contact with someone??

LX503739620CN should be delayed by china national holiday. wait 2 more weeks, if you can not get it by Nov 7, open dispute for lost parcel.

Pages: 1 2 3 4 [5] 6