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Author Topic: RB487661120CN and RC291244629CN
tingu
Newbie
Posts: 4
Post RB487661120CN and RC291244629CN
on: December 31, 2013, 10:33
New Topic

Could you please help me understand the exact status of two packages RB487661120CN and RC291244629CN

Their status has not been updated for the past 13 days.
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: RB487661120CN and RC291244629CN
on: December 31, 2013, 19:50
New Topic

RC291244629CN was returned to Customs warehouse on Dec 14. It should have some problem to pass security check. You'd better file a non-receipt dispute for this parcel.

RB487661120CN was sent to airline on Dec 18. You should get it after New Year holiday.
tingu
Newbie
Posts: 4
Post Re: RB487661120CN and RC291244629CN
on: January 1, 2014, 09:18
New Topic

Dear chinapostvolunteer,
for RC291244629CN I have 35 days left for delivery date. Should I wait for another week before opening the dispute or do it immediately.

Thank you for your reply
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: RB487661120CN and RC291244629CN
on: January 1, 2014, 17:46
New Topic

RC291244629CN seems have been returned to customs by airline. you'd better open dispute immediately.

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