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Author Topic: need help
axel
Newbie
Posts: 4
Post need help
on: December 22, 2017, 04:06
New Topic

1. 06702241476
About two months till now and haven't received the parcel
2. 06837519918
It's been 1 month now.

Should I wait for more time or contact the seller?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: need help
on: December 22, 2017, 05:35
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this kind of 11 digit number is china post ordinary parcel. This is a slow and cheap service for low value item. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now. china post ordinary parcel might take 4 to 12 weeks to reach your country.

If you can not get the goods over 2 months, you should open dispute to seller for non-arrival parcel refund.
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