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Author Topic: KOLKATA CUSTOM ISSUES SOLUTION
chinapostv-
olunteer
Administrator
Posts: 46168
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 10, 2015, 20:02
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Quote from sumit on June 10, 2015, 19:52
can you tell me the normal time frame to reach parcel air mail from china to kolkata ?
tracking number - RG173921643CN .

13 days passed since 28 th may 2015 no update no info :(

status might take about 2 to 4 weeks to update, you need some patient.

Abysmal79
Newbie
Posts: 5
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 11, 2015, 06:21
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I have been trying to locate two of my consignments coming from China via the link the vendors provided me. Last time I checked one consignment RJ497024913CN has been at the Kolkata Airport sorting office since the 27th of May and the other RJ490844193CN at the same place since the 25th of May. The vendor cant do anything about it...he just asks me to wait patiently. The India Post toll free phone no doesn't work and since I live in Mumbai I can't go to the Kolkata sorting office. Is there anyone here who can help me with an updated status of my consignments? I am running out of options here :(

chinapostv-
olunteer
Administrator
Posts: 46168
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 11, 2015, 07:22
New Topic

Quote from Abysmal79 on June 11, 2015, 06:21
I have been trying to locate two of my consignments coming from China via the link the vendors provided me. Last time I checked one consignment RJ497024913CN has been at the Kolkata Airport sorting office since the 27th of May and the other RJ490844193CN at the same place since the 25th of May. The vendor cant do anything about it...he just asks me to wait patiently. The India Post toll free phone no doesn't work and since I live in Mumbai I can't go to the Kolkata sorting office. Is there anyone here who can help me with an updated status of my consignments? I am running out of options here :(

You can not do anything to find the parcel at this moment. If your buyer protection is expiring , ask seller extend the protection or open dispute to claim refund.

sumit
Beginner
Posts: 39
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 11, 2015, 23:58
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Quote from Abysmal79 on June 11, 2015, 06:21
I have been trying to locate two of my consignments coming from China via the link the vendors provided me. Last time I checked one consignment RJ497024913CN has been at the Kolkata Airport sorting office since the 27th of May and the other RJ490844193CN at the same place since the 25th of May. The vendor cant do anything about it...he just asks me to wait patiently. The India Post toll free phone no doesn't work and since I live in Mumbai I can't go to the Kolkata sorting office. Is there anyone here who can help me with an updated status of my consignments? I am running out of options here :(

I live in kolkata i am facing same issue like you
where as japan post registered mail already received yesterday which was shipped on 3 rd may

dont know why china post taking so much time to send my parcel to kolkata
its 15 days since last update :(

Abysmal79
Newbie
Posts: 5
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 12, 2015, 06:29
New Topic

Quote from sumit on June 11, 2015, 23:58

Quote from Abysmal79 on June 11, 2015, 06:21
I have been trying to locate two of my consignments coming from China via the link the vendors provided me. Last time I checked one consignment RJ497024913CN has been at the Kolkata Airport sorting office since the 27th of May and the other RJ490844193CN at the same place since the 25th of May. The vendor cant do anything about it...he just asks me to wait patiently. The India Post toll free phone no doesn't work and since I live in Mumbai I can't go to the Kolkata sorting office. Is there anyone here who can help me with an updated status of my consignments? I am running out of options here :(

I live in kolkata i am facing same issue like you
where as japan post registered mail already received yesterday which was shipped on 3 rd may

dont know why china post taking so much time to send my parcel to kolkata
its 15 days since last update :(

Too bad nothing from AliExpress comes from Japan...or does it? Some friends have bought items from that website and say that it will take another month...all we can do is wait, extend buyer protection and hold onto payment till the parcel is received.
But since your in Kolkata isnt it easier for you to go to the sorting office and find your consignment?

rohit-
kumar
Newbie
Posts: 1
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 12, 2015, 08:32
New Topic

Item no. RJ468306449CN sir I have a parcel from china postbut I am unable to figure out the status of the parcel. Whether it has been shipped to India and stuck in Kolkata? Can some please help me. The details above

sumit
Beginner
Posts: 39
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 12, 2015, 09:25
New Topic

Quote from Abysmal79 on June 12, 2015, 06:29

Quote from sumit on June 11, 2015, 23:58

Quote from Abysmal79 on June 11, 2015, 06:21
I have been trying to locate two of my consignments coming from China via the link the vendors provided me. Last time I checked one consignment RJ497024913CN has been at the Kolkata Airport sorting office since the 27th of May and the other RJ490844193CN at the same place since the 25th of May. The vendor cant do anything about it...he just asks me to wait patiently. The India Post toll free phone no doesn't work and since I live in Mumbai I can't go to the Kolkata sorting office. Is there anyone here who can help me with an updated status of my consignments? I am running out of options here :(

I live in kolkata i am facing same issue like you
where as japan post registered mail already received yesterday which was shipped on 3 rd may

dont know why china post taking so much time to send my parcel to kolkata
its 15 days since last update :(

Too bad nothing from AliExpress comes from Japan...or does it? Some friends have bought items from that website and say that it will take another month...all we can do is wait, extend buyer protection and hold onto payment till the parcel is received.
But since your in Kolkata isnt it easier for you to go to the sorting office and find your consignment?

I made the purchase from Amazon.com
I already spoke with the india post foreign dept Kolkata import section head and he told me that nothing arrived in Kolkata.
I found that China post usually update the status in their system by saying " send item abroad edi received " but they actually did not send the item .they will send after 30 to 45 days if you review other member tracking number carefully.

sumit
Beginner
Posts: 39
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 12, 2015, 09:26
New Topic

Quote from rohit kumar on June 12, 2015, 08:32
Item no. RJ468306449CN sir I have a parcel from china postbut I am unable to figure out the status of the parcel. Whether it has been shipped to India and stuck in Kolkata? Can some please help me. The details above

Your product not yet despatched from China it's in q
You should check the status end of June or first week of July thanks .

Abysmal79
Newbie
Posts: 5
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 12, 2015, 10:00
New Topic

Quote from sumit on June 12, 2015, 09:26

Quote from rohit kumar on June 12, 2015, 08:32
Item no. RJ468306449CN sir I have a parcel from china postbut I am unable to figure out the status of the parcel. Whether it has been shipped to India and stuck in Kolkata? Can some please help me. The details above

Your product not yet despatched from China it's in q
You should check the status end of June or first week of July thanks .

Hi Rohit

This is what I got online regarding your consignment:

5/23/2015 8:01:00 AM China BEIJING Send item abroad (EDI-received) Air KOLKATA AIRPORT SORTING OFFICE

So like most of our consignments its still stuck in Kolkata sorting office. Hope this was helpful.

Abysmal79
Newbie
Posts: 5
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 12, 2015, 11:35
New Topic

Quote from sumit on June 12, 2015, 09:25

Quote from Abysmal79 on June 12, 2015, 06:29

Too bad nothing from AliExpress comes from Japan...or does it? Some friends have bought items from that website and say that it will take another month...all we can do is wait, extend buyer protection and hold onto payment till the parcel is received.
But since your in Kolkata isnt it easier for you to go to the sorting office and find your consignment?

I made the purchase from Amazon.com
I already spoke with the india post foreign dept Kolkata import section head and he told me that nothing arrived in Kolkata.
I found that China post usually update the status in their system by saying " send item abroad edi received " but they actually did not send the item .they will send after 30 to 45 days if you review other member tracking number carefully.

Oh ok. I assumed it was AliExpress. I have read many queries regarding people calling the Kolkata Sorting office and being told that their consignment hasn't arrived. I don't understand why they can't upgrade their systems and put more people on the job. This is really very annoying and unfair to people.

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