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Author Topic: KOLKATA CUSTOM ISSUES SOLUTION
chinapostv-
olunteer
Administrator
Posts: 46758
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: May 14, 2015, 17:47
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If India Post can not find the parcel, it should be in customs and has not been released. You can do nothing but waiting customs clearance.
imisha
Newbie
Posts: 2
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: May 14, 2015, 20:50
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I ordered 2 parcels from a china website on 7-4-2015.

The tracking information provided shows Since 2 weeks the parcel is at Kolkatta airport Sorting Office. The tracking information has not changed since then.

tracking number provided is RF024359362CN and RJ413204670CN.

Please take appropraite action ans help me track my parcel and So that I receive it soon. Please help.

Contact details 9870142248 from munbai
chinapostv-
olunteer
Administrator
Posts: 46758
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: May 14, 2015, 21:18
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If parcel is in Kolkata, You should contact India Post asap. China Post does not control the parcel once the goods enters into India.
mohirfanma-
dni
Newbie
Posts: 2
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: May 19, 2015, 11:50
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hi i have ordered two items from ali express and my both items are held in customs in KOLKATA :/ i dont know what to do and whom to contact, i am from India... is there any contact mail or number so i can directly contact them. The tracking number is also not available in INDIAN POST ! :(

RH187777323CN

when i will get my package ! its saying that its held in customs !???

chinapostv-
olunteer
Administrator
Posts: 46758
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: May 19, 2015, 15:34
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Quote from mohirfanmadni on May 19, 2015, 11:50
hi i have ordered two items from ali express and my both items are held in customs in KOLKATA :/ i dont know what to do and whom to contact, i am from India... is there any contact mail or number so i can directly contact them. The tracking number is also not available in INDIAN POST ! :(

http://track-chinapost.com/start_indiapost.php shows your parcel arrived India on May 14
tomonchen
Newbie
Posts: 2
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 6, 2015, 07:36
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Hi,

I am from bangalore and I have ordered a item from china on 16th May 2015. While tracking, I am seeing the following same status from 19th May.

Local Date and Time Country Location Event Type Mail Category Next Office Extra Information
5/16/2015 3:07:00 AM China 518103 Receive item from customer (Otb) Air KOLKATA AIRPORT SORTING OFFICE
5/18/2015 6:07:00 PM China BEIJING Insert item into bag (Otb) Air KOLKATA AIRPORT SORTING OFFICE
5/19/2015 8:01:00 AM China BEIJING Send item abroad (EDI-received) Air KOLKATA AIRPORT SORTING OFFICE

Tried to reach Kolkata Airport Sorting Office. Didn't get any responses. Also checked with India Post. They are providing mixed answers. I am really worried now whether I will receive my parcel or not.

Can you please help on the next action plan. Any friend from Kolkata to check my parcel? :(

My parcel no is : RI991450681CN

You can contact me at [email protected]
sumit
Beginner
Posts: 39
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 8, 2015, 19:02
New Topic

Can anybody help me with this tracking number
RG173921643CN

no update from 28 th may 2015

talk with kolkata India post they said they not received yet
don't know the truth ..
can anyone help me .
chinapostv-
olunteer
Administrator
Posts: 46758
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 8, 2015, 20:12
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Quote from sumit on June 8, 2015, 19:02
Can anybody help me with this tracking number
RG173921643CN

no update from 28 th may 2015

talk with kolkata India post they said they not received yet
don't know the truth ..
can anyone help me .

RG173921643CN has not arrived India yet. Estimate arrival time should be end of Jun. You need some patient.
sumit
Beginner
Posts: 39
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 8, 2015, 20:37
New Topic

thanks for your reply

one more question that what does it means ?

Send item abroad (EDI-received) which is shown twice on 28 th may 2015 for tracking number - RG173921643CN

sumit
Beginner
Posts: 39
Post Re: KOLKATA CUSTOM ISSUES SOLUTION
on: June 10, 2015, 19:52
New Topic

can you tell me the normal time frame to reach parcel air mail from china to kolkata ?
tracking number - RG173921643CN .

13 days passed since 28 th may 2015 no update no info :(
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