China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.
Pages: [1]
Author Topic: HELP?? Wrong Delivery..
jts
Newbie
Posts: 11
Post HELP?? Wrong Delivery..
on: April 2, 2015, 08:26
New Topic

Hello ! I am also posting in the Asia Forum!
I had sent a parcel from India to China -Tracking Number-RD424081631IN
to
Songtao
NO.58 Daxue Road,
Zheng Zhou
He Nan,
China
450000
+86-15890682859

Site shows Delivered-
27-Mar-2015 07:10 Final delivery 450052 Delivered to: WANGNING
But when i contacted I the recipient- he say that he has not received the parcel as on the 2nd of April 2015 !
Could it be delivered to the wrong address ??
What should I do ?
Please Help
Many Thanks
JTS
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: HELP?? Wrong Delivery..
on: April 2, 2015, 19:18
New Topic

the parcel has been delivered.
jts
Newbie
Posts: 11
Post Re: HELP?? Wrong Delivery..
on: April 3, 2015, 04:43
New Topic

Hello- Thanks for the info, but- the person who it was addressed to, says- He Did Not Receive ?
The Post Code On the address sent and the delivery don't match
Was addressed to China-450000 but Tracking site says Delivered to- 450052
The Carrier in China was China Post !
How can I get this sorted out ? Maybe they delivered to wrong person?
Thanks in advance !
J
jts
Newbie
Posts: 11
Post Re: HELP?? Wrong Delivery..
on: April 4, 2015, 18:09
New Topic

Any Updates??
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: HELP?? Wrong Delivery..
on: April 4, 2015, 19:32
New Topic

450052 post code is a sub-area of 450000, post code in china is not mandatory for delivery. your parcel was delivered on Mar 27. No update information will be available.
jts
Newbie
Posts: 11
Post Re: HELP?? Wrong Delivery..
on: April 6, 2015, 04:45
New Topic

Many Thanks- for your Prompt Reply- Infact I had sent the seller the product back as it was faulty.
As you say it is delivered- the seller is saying he has not received it-
In such a situation- What do you think I should do ?
Many thanks
J
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: HELP?? Wrong Delivery..
on: April 6, 2015, 05:20
New Topic

if you return the product for refund, you no need seller's acknowledge of receipt. you can get refund without any problem if the tracking result shows delivered status.
Pages: [1]


Share the post "China Post Forum"