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Author Topic: Help ! Status 进口总包互封封发 for 42 days
leewei
Newbie
Posts: 8
Post Help ! Status 进口总包互封封发 for 42 days
on: September 5, 2014, 14:32
New Topic

Hi China Post,

I would like to enquire on my parcel :

Is it being stuck in the custom for any reasons ?

I have personally called Guang Zhou Post Office and 11185 to check on my parcel and they are not able to help me on this.

Its already 42 days since 进口总包互封封发 and it has not yet reached my receipient.

May i know is this normal or how long will it take to consider lost package.

NEED HELP !

Parcel Number : RC625007385SG

Destination Country - China:Tracking 2014/09/05 21:36:32

2014-07-24 15:57, 广州国际, 进口总包互封封发
2014-07-24 09:20, 广州国际, 进口总包直封开拆, Arrival at outward office of exchange

Origin Country - Singapore:Tracking 2014/09/05
21:36:32
2014-07-24 09:53, Arrived at overseas (Country code: CN)
2014-07-21 22:00, Despatched to overseas (Country code: CN)
2014-07-21 14:05, Further processing in progress (POCCK)
2014-07-21 10:30, Accepted at POCCK
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: Help ! Status 进口总包互封封发 for 42 days
on: September 5, 2014, 17:07
New Topic

RC625007385SG is in China Post guangzhou office. Ask receiver to call china post 11185 and pickup the parcel.
leewei
Newbie
Posts: 8
Post Re: Help ! Status 进口总包互封封发 for 42 days
on: September 5, 2014, 22:58
New Topic

The receiver has called 11185 and 8668-6052 and the service personnel told her "Parcel not in post office".

You have check with the office and the parcel is at which post office location ? Li Hua post office or any post office in Guangzhou ?
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: Help ! Status 进口总包互封封发 for 42 days
on: September 6, 2014, 07:37
New Topic

It is in China Post guangzhou international branch.
geo-dee
Newbie
Posts: 6
Post Re: Help ! Status 进口总包互封封发 for 42 days
on: September 6, 2014, 09:54
New Topic

please I tried to track my goods with the tracking number,,RS140905838NL....and I saw on the status,the delivery of the item was unsuccessful...please what's going on!! I need help please!!
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: Help ! Status 进口总包互封封发 for 42 days
on: September 6, 2014, 15:35
New Topic

RS140905838NL failed delivery in Nigeria. You should contact Nigeria Post and pickup the parcel.
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