If you got the status of “Import Customs Scan”, there are two possibilities : 1)If the parcel was original shipped from China and the LOCATION column shows as a China City such as Beijing,Shanghai etc, then it means the parcel was returned back to China from oversea country. Normally the parcel will be send back Read More …

“In Customs-Control warehouse” means the parcel is in Customs warehouse waiting for export security check or and airline space. Normally this procedure will complete within 2 to 10 days and then it will change to other status.If your parcel stuck in this status for more than 2 or even 3 weeks. Normally this means the Read More …

“Export Security Scan” and “Export Customs Scan” status should can stay from 2 to 14 days. If your parcel has battery inside and stuck in those status for more than 2 or even 3 weeks. Normally this means the parcel has problem to pass security check and will be returned to shipper. You should open Read More …

If you track the number in track-chinapost.com but the result shows as “No shipping record” , it means the seller(shipper) gave you an unused(invalid) tracking number which does NOT associated to any shipped parcel in china post tracking database. The reasons might be as following: 1)The tracking number is not from China Post. China Post tracking Read More …

“Export Security Scan” means the parcel is ready for export security scan. Normally this procedure will complete within 2 to 14 days.If your parcel stuck in this status for more than 2 or even 3 weeks. Normally this means the parcel has problem to pass security check and will be returned to shipper. You should Read More …

“Export Customs Scan” means the parcel is ready for export customs clearance. Once it completed customs clearance, it will be sent to airline. Normally this procedure will complete within 2 to 10 days.If your parcel stuck in this status for more than 2 or even 3 weeks. Normally this means the parcel has problem to Read More …