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Author Topic: No tracking info provided
Tgustafson
Newbie
Posts: 1
Post No tracking info provided
on: February 26, 2021, 13:39
New Topic

Hello, an item I ordered shipped on Feb 18, 2021 but the tracking number is not being recognized in the system.
LZ679697264CN
The message says "Item is not found at this moment, If necessary, please verify with the package sender and check back later." It has been 8 days. It should be found by now. I have contacted the warehouse and they assured me it was shipped.

chinapostv-
olunteer
Administrator
Posts: 46469
Post Re: No tracking info provided
on: February 26, 2021, 19:00
New Topic

http://track-chinapost.com/result_china.php?order_no=LZ679697264CN shows only result "Order Information Received". Your seller applied this tracking number from china post but never actually ship anything to you. You are very likely to be scammed.

if you just got this number, You should push seller to ship the goods immediately. Tell him if you can not track real shipment data in next 3 days, you will open dispute to aliexpress/amazon/ebay/paypal against fraud.

if you have got this number for long time and paid with paypal/aliexpress/WISH/AMAZON, you need open dispute immediately against fraud and claim refund.

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