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Author Topic: Stuck at Customs
jimmyouyan-
g
Newbie
Posts: 4
Post Stuck at Customs
on: January 19, 2015, 01:18
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HI my tracking number is RH111194835CN. It's stuck at customs. I think it's because of a 10ml bottle of rubik cube lubricant. Can you remove the item and then send it.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Stuck at Customs
on: January 19, 2015, 02:03
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Quote from jimmyouyang on January 19, 2015, 01:18
HI my tracking number is RH111194835CN. It's stuck at customs. I think it's because of a 10ml bottle of rubik cube lubricant. Can you remove the item and then send it.

If you have liquid inside, your parcel will be rejected or even destroyed. you should NOT use china post air mail to ship such item.
jimmyouyan-
g
Newbie
Posts: 4
Post Re: Stuck at Customs
on: January 19, 2015, 21:42
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Can the people at customs remove and then send it
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Stuck at Customs
on: January 19, 2015, 22:46
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Quote from jimmyouyang on January 19, 2015, 21:42
Can the people at customs remove and then send it

No way!
jimmyouyan-
g
Newbie
Posts: 4
Post Re: Stuck at Customs
on: January 20, 2015, 03:30
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i didn't ship it. i ordered it from an online shop from Shanghai. It was on there site so i thought that it wa s ok
jimmyouyan-
g
Newbie
Posts: 4
Post Re: Stuck at Customs
on: January 20, 2015, 22:02
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My package arrived to my house today thx
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