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Author Topic: RN297074494GB Any update？
Natalie.hu
Newbie
Posts: 3
Post RN297074494GB Any update？
on: January 3, 2020, 01:23
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Hi there:
I have post one parcel UK to Taiwan, but somehow they sent to Beijing.
I can seen last update was 12/27 .
But it didn’t moving couple days.
Could Please check how long would be received?
Thank you so much.

Kind regards
Natalie Hu
chinapostv-
olunteer
Administrator
Posts: 46105
Post Re: RN297074494GB Any update？
on: January 3, 2020, 01:33
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RN297074494GB arrived Fuzhou on Dec 27. Fuzhou is close to Taiwan. I believe the parcel is transitting to Taiwan. Please wait one or two more weeks and see what will happen.
Natalie.hu
Newbie
Posts: 3
Post Re: RN297074494GB Any update？
on: January 6, 2020, 05:47
New Topic

Thank for your replying.
Is it possible to check what is going on?
It is didn’t update since 27th of Dec.
I am a bit worry about my parcel might be missing.
Thanks again.
chinapostv-
olunteer
Administrator
Posts: 46105
Post Re: RN297074494GB Any update？
on: January 6, 2020, 05:59
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no update so far. You need file an investigation with Royal Mail.
Natalie.hu
Newbie
Posts: 3
Post Re: RN297074494GB Any update？
on: January 6, 2020, 09:15
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But my parcel is in China right now, why I need to investigation with Royal Mail?
chinapostv-
olunteer
Administrator
Posts: 46105
Post Re: RN297074494GB Any update？
on: January 6, 2020, 18:11
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You can not directly contact destination country post service. Your parcel is shipped from Royal Mail, so the official procedure is to file investigation with Royal Mail, then Royal Mail will contact China Post to locate the parcel. If parcel can not be found in China, China Post will inform Royal Mail and Royal Mail will give you solution.
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