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Author Topic: Re: EMS to USA- packages sitting in Guangzhou
Hansolo1
Newbie
Posts: 16
Post Re: EMS to USA- packages sitting in Guangzhou
on: November 5, 2018, 11:45
New Topic

Hi sorry to bother you again I have just spoken to dhl post they claim my packet has not left china and is not in germany can some 1 please help me with this problem some one and some where has my packet it can't just disappear this is very confusing tracking number is LZ924911876CN

chinapostv-
olunteer
Administrator
Posts: 45947
Post Re: Re: EMS to USA- packages sitting in Guangzhou
on: November 5, 2018, 11:48
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http://track-chinapost.com/result_global.php?code= LZ924911876CN shows the parcel was shipped on Oct 12. you can not see new status until parcel passes Germany customs. this might take 7 to 30 days.

I suggest you wait one more week. If you can not get it by Nov 12, open dispute for lost parcel compensation.

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