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Author Topic: Packages not arrived
robingg
Newbie
Posts: 3
Post Packages not arrived
on: May 31, 2015, 15:46
New Topic

Hello,

I sent four packages from Shanghai at the end of April and none of them have arrived at their destination yet, even though the quoted shipping time was 10-12 days.

When I have entered tracking info into the site it isn't able to give me any information except that it departed customs exports in Shanghai.

There was one to the USA - CP283811013CN

One to Canada - CP259299642CN

And two to Australia:
Sydney - CP259299660CN
Melbourne - CP259299639CN

I sent these myself, in person, from the post office in Shanghai.

Is there any chance that they have all been lost, or all held somewhere for some reason?

The packages contained small music booklets.

Any help is much appreciated.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Packages not arrived
on: May 31, 2015, 18:42
New Topic

parcel no."CP*******CN" normally is surface parcel for heavy item. This kind of parcel travels through sea and very very slow. It might take half year to reach destination. You should use airmail (tracking number like 'R******CN')
robingg
Newbie
Posts: 3
Post Re: Packages not arrived
on: June 1, 2015, 20:05
New Topic

I was told this was airmail to the destination country, then surface to the destination, and that it would only take ten or twelve days. That is very strange. Is there any way to track where this is at?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Packages not arrived
on: June 1, 2015, 20:43
New Topic

Quote from robingg on June 1, 2015, 20:05
I was told this was airmail to the destination country, then surface to the destination, and that it would only take ten or twelve days. That is very strange. Is there any way to track where this is at?

both China Post airmail and surface mail can be tracked in http://track-chinapost.com/track_chinapost.php
robingg
Newbie
Posts: 3
Post Re: Packages not arrived
on: June 3, 2015, 21:55
New Topic

Thanks for your help.

It says the status is: express 局 Customs Scan

What does this mean?
Cummins7
Newbie
Posts: 2
Post Re: Packages not arrived
on: June 3, 2015, 21:56
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PLEASE HELP My item wa shipped from bejig china from YANWEN it was shipped of 05/10/2015 it ARRIVED in the U.S. on 05/16/2015 TODAYS DATE 06/03/2015 MY TRACK number is 11113239287 YANWEN can someone please help this is the only track number i have latest status still says IN TRANSIT HOW DO I KNOW IF ITS HELD IN U.S. Customs who will handle my package to get to my address REALLY CONFUSED its BEEN 23 days and i havent recived my DAM ITEM !!! HELPPP
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Packages not arrived
on: June 3, 2015, 22:55
New Topic

Quote from robingg on June 3, 2015, 21:55
Thanks for your help.

It says the status is: express 局 Customs Scan

What does this mean?

it means your parcel is still in customs.
jpippy
Newbie
Posts: 4
Post Re: Packages not arrived
on: June 5, 2015, 14:54
New Topic

Quote from chinapostvolunteer on May 31, 2015, 18:42
parcel no."CP*******CN" normally is surface parcel for heavy item. This kind of parcel travels through sea and very very slow. It might take half year to reach destination. You should use airmail (tracking number like 'R******CN')

Wow! That is great information. I had no idea that the beginning letters designate the method of travel used in China Post. That is definitely good to know, thank you. Are there any others(beginning letters that help describe the method of shipping)?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Packages not arrived
on: June 5, 2015, 16:13
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What are the stand formats of China Post tracking number? How to distinguish them?
Shufang-
Huang
Newbie
Posts: 1
Post Re: Packages not arrived
on: June 5, 2015, 19:56
New Topic

HI, I sent a book to China in the middle of March, it has not arrived until now. What happened?

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