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Author Topic: Package check
Tyger728
Newbie
Posts: 5
Post Package check
on: August 27, 2015, 23:07
New Topic

Is it possible for someone at the China Post to make sure my package actually exists? I live in the USA. Even though it has a tracking number, I just want to make sure it's real and I'm not being tricked. My seller is not contacting me back either.

The mailing address is:

277 Twin oaks Dr
Nashville, TN 37211

And how would I file an international inquiry on this package if my seller isn't responding to my messages? Can I do it myself to the China Post?

Tracking Number: CP310093212CN

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Package check
on: August 28, 2015, 06:17
New Topic

http://track-chinapost.com/startairmail.php can track the parcel status. Your seller used a very slow and cheap service (surface parcel) which might take half year to reach USA. Correct shipping method to USA is China Post register mail(format R****CN) or China Post ePacket (format L****CN).

You should open dispute and claim compensation from seller.

Tyger728
Newbie
Posts: 5
Post Re: Package check
on: August 29, 2015, 15:45
New Topic

Is it possible to change the shipping method so it can get here faster? Or is it too late?

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Package check
on: August 29, 2015, 17:05
New Topic

Quote from Tyger728 on August 29, 2015, 15:45
Is it possible to change the shipping method so it can get here faster? Or is it too late?

you can not change shipping method after the parcel has been shipped.

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