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Author Topic: My package says en route !!??
Cantleyang-
el
Newbie
Posts: 4
Post My package says en route !!??
on: May 14, 2020, 06:20
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RE: LO989053085CN
Hello, my package says 'en route' . It shows left EMS Shanghai going to Canada a couple of weeks ago. But I see a lot of emails from people that didn't receive their packages. Could you tell me my package is really on the way or is it held up at the airport like other customers? Please let me know. Thank you!
chinapostv-
olunteer
Administrator
Posts: 46755
Post Re: My package says en route !!??
on: May 14, 2020, 09:01
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LO989053085CN was shipped from China to Canada on May 3rd. It is in Shanghai airport waiting for flight to canada.
Cantleyang-
el
Newbie
Posts: 4
Post Re: My package says en route !!??
on: May 18, 2020, 11:46
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Thank you for your response. You said the package is waiting for a flight from Shanghai to Canada. How long can it take? Why are there not any flights to Canada? If I continue to wait, will my package arrive? Thank you for your help.
Have a nice day. :-)
Magic
Advanced
Posts: 72
Post Re: My package says en route !!??
on: May 18, 2020, 17:20
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Your package is on the way.

2020-05-02
12:12:00

International item has left originating country and is en route to Canada, CNSHAD,

Delivery times 18 May to 5 June be patient
Cantleyang-
el
Newbie
Posts: 4
Post Re: My package says en route !!??
on: June 2, 2020, 02:00
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Re: LO989053085CN

Hello, your 1st message said on May 3rd my package was waiting for a flight to Canada. Then your 2nd message said it left China coming to Canada on May 2nd. It doesn't make sense, how can it leave China on May 2 but waiting for a plane on May 3. Please tell me if my package is still waiting for a flight to Canada? Where is it exactly? Thank you
chinapostv-
olunteer
Administrator
Posts: 46755
Post Re: My package says en route !!??
on: June 2, 2020, 02:27
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"International item has left originating country and is en route to Canada, CNSHAD" is from Canada Post website which is quite misleading. The parcel has never left China yet. So before the parcel arrives Canada, no need take too much care about Canada Post website result.
kalvho
Newbie
Posts: 15
Post Re: My package says en route !!??
on: June 2, 2020, 02:34
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Man same thing on me. Early may and til now still didn’t move or whatever

Cantleyang-
el
Newbie
Posts: 4
Post Re: My package says en route !!??
on: June 2, 2020, 13:37
New Topic

Your message before said " Your package is on the way. Delivery times 18 May to 5 June be patient",
THIS WAS A LIE. Now you tell me my package never left China.

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