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Author Topic: Lost Tracking Number - China to USA
tezzy
Newbie
Posts: 5
Post Lost Tracking Number - China to USA
on: March 29, 2015, 04:41
New Topic

Dear Sir or Madame,

Between January 15-22, 2015 I sent a small package to the United States from Beijing (Haidian Branch near 北京语言大学). On the 22nd I went on vacation to Vietnam where someone stole my wallet, in it was the tracking receipt. I had checked it a few times after mailing it and the last thing I remember was that it getting ready to leave China to USA.

I have used China Post to mail things to the same address in the United States. (Sophie Xue, Connecticut College, 270 Mohegan Avenue #5072, New London, CT. 06320-4196). Today I get an email from my friend telling me she still didn't received it. Since I didn't get an email in 2 months I thought she had already got it.

I went to the post office to ask for information or if they could help me find out what happened to the package. They told me it was impossible to help me. Is this true? Can't you help me find it using my name? (Leon Cortes or Leon Cortes Lopez, my phone number is 131 41 29 0665). Thank you so much in advance.

Tezzy

Can you please help me locate this item?UH001952484US Sent from California on December 2. Thank you so much.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Lost Tracking Number - China to USA
on: March 29, 2015, 05:40
New Topic

you can not find the parcel if you lost the receipt and tracking number.

tezzy
Newbie
Posts: 5
Post Re: Lost Tracking Number - China to USA
on: March 29, 2015, 06:39
New Topic

You took both the senders and receivers address. Can't you search for it in your system using the information I've provided? Who can help me? I used La Poste Chinoise 中国邮政 tracking system. They typed our addresses and names in their computer.

Her name and address:
Sophie Xue
Connecticut College
270 Mohegan Avenue #5072
New London, CT. 06320-4196

My name and address:
Leon Cortes/Leon Cortes Lopez
BLCU/Beijing Language and Culture University
Beijing, China
#+86 131 41 29 0665

Can you please help me locate this item?UH001952484US Sent from California on December 2. Thank you so much.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Lost Tracking Number - China to USA
on: March 29, 2015, 06:46
New Topic

unfortunately china post does not record name and address in database. tracking number is the only way to trace the parcel.

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